GianmarcoPayoneer ✭✭✭✭✭✭✭
About
- Username
- GianmarcoPayoneer
- Joined
- Visits
- 118
- Last Active
- Roles
- Confirm Email, Administrator
- Points
- 225
- Posts
- 520
- Badges
- 12
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Activity
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Hello. Thank you for your answer to my question. I took your advice and waited for some days again but still, there are no updates. I sent an email to the customer service around three days ago but still no reply (the system message stated that there will be reply up to 2 days from the time I sent the email to them). My issue, if you can recall, is about Stripe sending me payments. I submitted all the required documents already.
Can you help me please? Any updates will do.
Also, as your customer, I want to suggest this: if you need to conduct a review, please send at least one email per day. Just inform us of updates. That will help a lot. It is really hard for us because you promise to reply after a certain amount of days but then you seem to forget until weeks passed by. Please just alleviate our paranoia that you forgot our concern. An email a day will do, even if it is just an email telling us that the payment review is STILL in process. Please don't "ghost" us.
Thank you Gian.0December 12 -
GianmarcoPayoneer earned the 500 Comments badge.Settled in, saw the sights, learned the territory, and most importantly: gave back.December 11
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The image attached is your reply to the exact problem I am facing at the moment. I am requested to provide the invoice for incoming payment in verification center, but I am being met with a 'we don't support that type of file' error, despite my file meeting the upload requirement.
I saw your reply about an alternative means of submitting the file. I have done that.
The enquiry reference is Payoneer Reference Number: 191203-017710.
Please help fix this, as the incoming funds in needed urgently.
Thanks.
0December 3 -
Dear Gianmarco,
There are no options that match my question on contact us > send us message. I had no choice but choose from unrelated options some days ago and I received an automatic reply providing me answers to other topics...
Please can you contact me?0December 2 -
hello dear payoneer support!
regarding this post :https://community.payoneer.com/en/discussion/comment/168911#Comment_168911
when i do click to receive email to reset my password i just do not receive it no mather how much i try ..., can you please help :)0November 28 -
It's been 9 days already.... How much time do you really need to verify it.?
0November 25 -
I already submitted government I'd proof,but it is still under process, please verify it and activate my account and link to appen connect
0November 25 -
sir my account is not verified yet. its a more than a week.i have submitted all the required information and documents as needed. Kindly provide me your kind guidance,0November 25 -
Hello, I am trying to avoid a scenario where after receiving payment, it is put on hold and I have to beg you to process it. I was advised to get my account verified before I set any transaction in motion.0November 15 -
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Hi
I ordered two cards and I didn't get them and I want to use DHL Expedited Shipping
Customer ID 25400525
Thank you0November 19 -
GianmarcoPayoneer earned the 25 Likes badge.You received 25 Likes. You're posting some good content. Great!November 19
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Hello, unfortunately your Email Support only gives unhelpful automated replies.
I wanted to verify my Paypal account with my Euro Payoneer Bank Account, but you don`t display the 4 digit code in the earnings report. Can you please give me the code?
Danilo Bassy
Customer ID 25928381
Bank Acc ending in: -1269
Transaction date: 27 Mar 2018 and Transaction ID 71131512
Thanks for your support0November 18 -
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@GianmarcoPayoneer do you know when global payment service will be come available? The other options will not work for me. Now I currently got a chance to work for a foreign company and they agreed to pay me through Payoneer that’s why.
Thank you for your support.0November 15 -
When I want to make request a payment option then there shows mine document only so How can I start receiving payments?0November 13 -
Hi, if I need to add my sister's bank account under the Supplier account they need to know what kind of business do I have? I don't have a business or anything else I just need to transfer my money to my sister's bank account. This has been my problem since last week and I have seen so many users complaining about this. I am really disappointed with PAYONEER it's taking them too long to process our account verification.0November 13 -
Customer ID33492835
Good I was told my Account will be activated yesterday and till now the account is not activated yet what is wrongThanks
0November 8 -
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Hi I already coordinated to chat and email but nothing is provided. I received same email and it is not helpful.
0November 7 -
I have applied for the Payoneer account verification and provided my additional information and NID as well but still, I have not received theverification email for my account. Its already been 8-9 days. I have already dropped the message and told my issue 2 times, but the autogenerated answer isn't satisfying.
I am providing below my reference number.
Reference Number: 191105-014870
I want this to be solved for my online business. Please resolve my issue, I'll really be thankful to you.
I am waiting for your good response. Kindly I am waiting for your response.
Regards,
Gourab Sarker0November 5 -
Hola gianmarco cm estas.. perdón mi insistencia. Pero debes entender que me pone nerviosa. No saber de mis fondos y no encontrar respuestas por parte de uds... podrías ayudarme
0October 23 -
Customer ID: 32794077
Its was not resolve... I haven't receive my money in my account and this is frustrating. I mail my bank and I received an email from them saying the money was not sent to them that I should provide the transaction receipt which I did and they replied back that I should contact the sender which is your company0October 17
