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Hello. Thank you for your answer to my question. I took your advice and waited for some days again but still, there are no updates. I sent an email to the customer service around three days ago but still no reply (the system message stated that there will be reply up to 2 days from the time I sent the email to them). My issue, if you can recall, is about Stripe sending me payments. I submitted all the required documents already.
Can you help me please? Any updates will do.
Also, as your customer, I want to suggest this: if you need to conduct a review, please send at least one email per day. Just inform us of updates. That will help a lot. It is really hard for us because you promise to reply after a certain amount of days but then you seem to forget until weeks passed by. Please just alleviate our paranoia that you forgot our concern. An email a day will do, even if it is just an email telling us that the payment review is STILL in process. Please don't "ghost" us.
Thank you Gian.0December 12
Settled in, saw the sights, learned the territory, and most importantly: gave back.December 11
The image attached is your reply to the exact problem I am facing at the moment. I am requested to provide the invoice for incoming payment in verification center, but I am being met with a 'we don't support that type of file' error, despite my file meeting the upload requirement.
I saw your reply about an alternative means of submitting the file. I have done that.
The enquiry reference is Payoneer Reference Number: 191203-017710.
Please help fix this, as the incoming funds in needed urgently.
There are no options that match my question on contact us > send us message. I had no choice but choose from unrelated options some days ago and I received an automatic reply providing me answers to other topics...
Please can you contact me?0December 2
hello dear payoneer support!
regarding this post :https://community.payoneer.com/en/discussion/comment/168911#Comment_168911
when i do click to receive email to reset my password i just do not receive it no mather how much i try ..., can you please help :)0November 28
It's been 9 days already.... How much time do you really need to verify it.?0November 25
I already submitted government I'd proof,but it is still under process, please verify it and activate my account and link to appen connect0November 25
sir my account is not verified yet. its a more than a week.i have submitted all the required information and documents as needed. Kindly provide me your kind guidance,0November 25
Hello, I am trying to avoid a scenario where after receiving payment, it is put on hold and I have to beg you to process it. I was advised to get my account verified before I set any transaction in motion.0November 15
MahamZebUnfortunately, I am stuck in that scenario atm.
I ordered two cards and I didn't get them and I want to use DHL Expedited Shipping
Customer ID 25400525
Thank you0November 19
You received 25 Likes. You're posting some good content. Great!November 19
Hello, unfortunately your Email Support only gives unhelpful automated replies.
I wanted to verify my Paypal account with my Euro Payoneer Bank Account, but you don`t display the 4 digit code in the earnings report. Can you please give me the code?
Customer ID 25928381
Bank Acc ending in: -1269
Transaction date: 27 Mar 2018 and Transaction ID 71131512
Thanks for your support0November 18
@GianmarcoPayoneer do you know when global payment service will be come available? The other options will not work for me. Now I currently got a chance to work for a foreign company and they agreed to pay me through Payoneer that’s why.
Thank you for your support.0November 15
When I want to make request a payment option then there shows mine document only so How can I start receiving payments?0November 13
Hi, if I need to add my sister's bank account under the Supplier account they need to know what kind of business do I have? I don't have a business or anything else I just need to transfer my money to my sister's bank account. This has been my problem since last week and I have seen so many users complaining about this. I am really disappointed with PAYONEER it's taking them too long to process our account verification.0November 13
Good I was told my Account will be activated yesterday and till now the account is not activated yet what is wrong
Hi I already coordinated to chat and email but nothing is provided. I received same email and it is not helpful.0November 7
I have applied for the Payoneer account verification and provided my additional information and NID as well but still, I have not received theverification email for my account. Its already been 8-9 days. I have already dropped the message and told my issue 2 times, but the autogenerated answer isn't satisfying.
I am providing below my reference number.
Reference Number: 191105-014870
I want this to be solved for my online business. Please resolve my issue, I'll really be thankful to you.
I am waiting for your good response. Kindly I am waiting for your response.
Gourab Sarker0November 5
Hola gianmarco cm estas.. perdón mi insistencia. Pero debes entender que me pone nerviosa. No saber de mis fondos y no encontrar respuestas por parte de uds... podrías ayudarme0October 23
Customer ID: 32794077
Its was not resolve... I haven't receive my money in my account and this is frustrating. I mail my bank and I received an email from them saying the money was not sent to them that I should provide the transaction receipt which I did and they replied back that I should contact the sender which is your company0October 17