Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Dmad

Comments

  • Hello Ferdouse, I think that you will find part of the answer in the following: Search for the discussion: " Pre Authorization Status on Prepaid Card " However, this happened to me too. Your account is not debited. Your money are locked at the "Pre Authorization Status". Unfortunately, it takes approximately 7-8 business…
  • Hello nandyajoe28, I think that you will find part of the answer in the following: Search for the discussion: " Pre Authorization Status on Prepaid Card " However, this happened to me 9 days ago and I am still waiting!!!! Could you please tell us the country from where this transaction has failed?
  • The ATM was from a trusted bank in Greece. I don't think that this is the bank's issue. The transactions crash often but the cancellation of the transaction is real-time. Who holds the money for a week?
  • This still happens all the time. Payoneer must solve that issue! Yesterday (September 1st, 2016), I went to the bank and I tried to withdraw the total balance of my payoneer account. The ATM machine was not able to give the money and I got a message that my transaction has been cancelled. I went to another ATM and I got…