KazPayoneer ✭✭✭✭✭✭✭
About
- Username
- KazPayoneer
- Joined
- Visits
- 71
- Last Active
- Roles
- Confirm Email, Member, Administrator
- Points
- 116
- Posts
- 117
- Badges
- 8
Comments
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Hello @kiransheikh, for ways of how to get paid on Payoneer, please visit this guide. Thanks!
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@Bakly said: Firstly the Payoneer card is not accepted at Paypal You have to Run the Us payment Service on Your payoneer account then You link the bank account of us payment serive with paypal and confirm it Then withdraw ur Money to the Bankacco…
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Hi @moonbwp, our team will respond to your e-mail as you requested, but they would not be able to provide further detail on this case.
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Hi @moonbwp, Upon review, it seems your account was closed due to a violation of our terms and conditions. When an account is closed, we cannot provide specific details about the closure other than the fact that a violation of the terms and condi…
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Hi, @lauramercy_ , The bank account has to be an exact 100% match of what appears on your Payoneer account, or else it will recognize it as someone else's. This means that if the name on my account, for example, is Kaz Payoneer, and I add a bank…
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Hello @Angelfragnance, If you send a private message to us with the ticket number, we can have a member of our customer care department reach out.
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Hi @AAkader, I'm sorry to hear of your frustrations with our customer care department. Our customer care team works hard to resolve any and all issues that you may have, but there are different tasks or aspects of your inquiry that they are not e…
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Hey @Yubbs, I'm super sorry to hear about this. Can you please send me a private message so I can review your case? Thanks.
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Hi, @nazma105236, As a friendly reminder, we require that the Payoneer account of a user belongs to the person whose name is on the account. You would not be able to do a transaction for possession of your account. Transactions for accounts would…
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Hi, @Angelfragnance, You wouldn't be able to get the card number without the actual card, so I would suggest letting our customer care team know that you haven't received one and would like to order a new one. Thanks!
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Hello @Tafis, The review process takes 1-3 business days for an ID card. Once verified, our approvals team would send you an e-mail. Thanks!
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Hi there @xtera, Please send a private message so that I can look into this and advise you a bit better. Thanks!
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Hi, @zadiqous, I hope you are well. Sorry you haven't received the funds yet. Your case is also being handled directly by the bank transfer team, who should end an update to you within the end of the week. Thank you!
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Hello again @xtera, I would recommend reaching out to our customer care department to see what the cause of the delay is and what needs to be done to have the payment approved. They can also assist with cancellation of the payment if the process …
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Hi @PayOnNear, Thanks for familiarizing yourself with the terms and conditions and what types of payments are allowed. On Payoneer, all payments received need to be for business purposes and cannot be from yourself. While we allow the use of e…
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Hi @Stanislav_Mikhailov, To register for an account you would need an actual, physical bank account in one of the supported currencies. At this time we do not support withdrawals for the local currency in Belarus so you would need to add a bank a…
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Hi @sanjay20, Good to hear about the payment. I do apologize it has taken so long. Please let us know should you need further assistance. Thanks!
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Hi, @xtera! When you send payments through the "Pay" button, which is the "Make a Payment" feature, this process would typically take within two hours to complete. However, with all payments, payments are subject to review by our payments departm…
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Hi @PayOnNear, Since our cards are Prepaid cards and are not proper credit cards, you would need to have at least $3 on the card in order to put it on any websites, such as Google Play, independent of any fees that they may charge. The best way f…
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Hello @burcudenizer, Please send us a private message so that we can further assist you. Thanks!
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Hey @MHsujon, Our team has been made aware of an issue when you try to use the card at Dutch-Bangla Bank branded ATMs. There is an issue with the processor when trying to use those banks. Our team is aware of it and is working on a solution. I…
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Hi @WillianMarcs, This is normal in most cases where one transaction was successful and one has failed. They would both be in "pending", which is known as pre-authorization, until the merchant is able to determine which, if any of the transaction…
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Hi @zadiquos, While Payoneer is not a bank, we pride ourselves on our ability to send bank transfers to your local bank. I'm sorry you have yet to receive your bank transfer. Our team has contacted our bank transfer department for your case, a…
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Hi @Sanjay20, I noticed that you were contacted on Facebook about this and as of that update provided to you through there, there was not an update. We will let you know via e-mail once an update arrives. Thanks for your understanding.
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Hey, @fewer43. It seemed to be a technical issue in your account that the limit was changed to $300. Your account withdrawal limits were moved back down to $50. I am sorry about that!
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Hi @simog, please send a private message so we can assist.
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Hi @Mkumar, Unfortunate that you feel this way and we apologize for the time that it can take to receive a response. The reason that we don't publicly state the threshold is because the threshold is not constant to every Payoneer account, and …
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Hi again, @acharyakrishna159, Only a US company bank account would be able to send you funds from a US bank. It cannot come from an individual bank account. Please note that our service is meant for business purposes only, so if you are only t…
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Hello @thallysondias, I'm sorry it's taken you so long to reach out to our team for assistance on this. Our support lines are fully occupied with many of our users who need immediate assistance. In regards to your request, I had someone from …
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Hi @drimer. If you find yourself unable to order our Prepaid MasterCard, it may be because you are not yet eligible for it yet. You have to be eligible for it before you are able to order it. To become eligible, you would need to receive payme…
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Hi there, @Bayramow. On Payoneer, you would have to receive payments for work that you do. It is not possible to add money yourself, or for non-business reasons. For instructions on different ways to receive payments using our system, please c…
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Hi @lauramercy_ , our service allows you to add bank accounts that belong to different people. We only ask that if a bank account is added in a name that is different from the account holder's name, that you confirm it. If the bank account name is n…
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Hi, I have responded to your inquiries in a private message. Thanks!
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Hi, @Mkumar. Usually in cases like this we wouldn't be able to remove a funding source from your account, for security reasons. If the friend is the owner of the funding source, we could probably remove it, but not in most other scenarios. Ple…
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Hi @NardineB, sorry to hear about the mistake. Today was a US holiday, so bank transfers were not sent. This is good news. I've gone ahead and placed a request on your behalf to have it cancelled, but in the future, I would advise to contact o…
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Hi @abra123569, if there was no money on the card, you likely would not have been charged fees. If you would like us to make sure, please send a personal message so I can better advise.
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Hey @LaraD. I'm sorry to hear about a cancelled transaction, it is definitely not a good thing. As there are many reasons why we would cancel a transaction, please send me a private message so that I can inform you about your specific case. Th…
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Hi, @Mehedi_Nitul. Payoneer does not officially charge a card (meaning the funds are charged, and not held, and they do not reverse on their own) for payments made through the request a payment system, because our team has to approve these types …
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Hi @rehatul. Hope you are well. If you need assistance regarding your account, please reach out via a private message so I can assist. Thanks!
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Hi @rehatul, Please send a personal message with a description of what you needed details of in your account so that we can assist. Thanks!
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Hi @Sudiptangn, Thanks for making us aware of the issue with your account. A member of our approvals team will be following up with you directly via e-mail about the approval of your account. If you have any other issues regarding your account, p…
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Hi, @Tafis. Typically it takes 1-2 business days for an ID to be approved by our team in order to verify your account. Also, as previously mentioned above, you would also need to be eligible by receiving $100 in payments to your account before yo…
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Hi @acharyakrishna159! Glad to hear you are using our platform in the hopes of getting a card. As you know we do offer a prepaid Mastercard that is linked with your Payoneer account. You do need to receive $30 in payments to become eligible for t…
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Hi @lauramercy_ , no need to worry about the forum hat you posted this in. We are here to help in any message board you choose. I'm sorry to hear that you are having this issue, as I can imagine your frustration during this process. The way our s…
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Hi, @robin7418. I would recommend to respond directly to that e-mail with all of your documents as attachments. As an alternative, you can start a live chat with our customer care department and upload the documents to the chat. You can start a c…
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Hi, @oke, thanks for the good question. We support a number of different currencies for the countries that are supported on our platform. In some cases, when Payoneer sends funds to your bank, we use a local route as opposed to a wire transfer to…
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Hi @Vennenum and @Scathach, Thanks for reporting the issue. It is true that it was a known technical issue and I am glad it was fixed. Otherwise, I'd like to apologize for the lack of response on our end to this post. While I am glad you have …
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Hi @shahzeb023, If you have a bank account with Bank Al Habib, you can transfer funds there from your Payoneer account. If you only have a card with them, you can technically add it as a "bank account" to our system, but this method is absolutely…
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Hi there, I've looked into your account but could not see any attempt was made by another Payoneer user to send you a payment. If they use the "make a payment" feature (also known to some users as Payoneer to Payoneer) there are no fees associated t…
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Hi there. At the moment, the only thing that can be done to activate the service to send payment requests & accept card payments from individuals is to have a total of 5k of lifetime payments between the Global Payment Service and mass payout co…
