KazPayoneer ✭✭✭✭✭✭✭
Hi folks. If you have a question or concern please make sure you send me a private message, instead of posting here on my wall. It will allow me to respond to your question quickly. Thank you!
About
- Username
- KazPayoneer
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- Confirm Email, Member, Administrator
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Comments
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Hi there, if you don't have any pending activity (like pending payments) on the account then our team will approve it once you have some more payments coming in.
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Hi, our team would likely need you to send a bank statement or a voided check that shows the correct bank details. You can also add the bank account on the "bank accounts" page.
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Hi there, you can use the Passport category and upload the NID, this won't be an issue at all.
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Hi @MaryanneK, the Global Payment Service is unavailable for new applicants of your country. You would have to receive payments from payout companies like Fiverr or Upwork. I do apologize.
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Thanks!
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Hi there, I do apologize. It is important however to get the account verified so that there will be no payment issues. Were you able to upload all the documents?
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Hi there, if you have submitted everything our team will look it over automatically. If you still need assistance please send me a private message.
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Hi there, I can imagine that this is an upsetting situation. Have you tried to contact our customer support team? They will be able to file an investigation and see what needs to happen for you to receive your funds.
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Hi, I suggest you both send me a private message so that I can have a look.
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Unless the friend is paying you for work you've done, no.
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Hi, as stated in another thread please contact me by private message so I can look.
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Hi, I cannot advise you of your account status in the public forum. Please send a private message for more info on your case.
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Hi there, for our Arabic forum, please click here.
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Hi there, I am sorry that it's taken so long to get a card out to you. As you've used a mail forwarding address and have had cards sent to that address, please be sure to follow up with the mail forwarding company that you used and see what the st…
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Hi there, please clear your browser's cookies and cache and try again. If you still continue to have problems please contact our customer support to report this technical error.
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Hi there, if you are having issues with cancelled payments please be sure to contact our customer support team. You can also send me a private message with your account information.
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Hi, looks like this issue is resolved. Thanks!
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Hi there, @apacay, Your card is completely functional so you can start using the card without issue.
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We're sorry that you are not satisfied by our services. We do certainly recognize that our platform is not for everyone, but I do wish you continued success in your business ventures.
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Hi there, Since Payoneer is a platform to be used for business purposes, we ask these questions to find out more about what you do to receive payments using Payoneer. We are asking for a URL of where people can find your services/where a client goe…
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Hi there, Unfortunately we are unable to understand or communicate in French, but we can use English. For assistance please contact us in English.
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Receive-->Global Payment Service is how you can view those details.
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Hi there, it is not possible to create Nigerian virtual bank accounts but most Payoneer users have access to a US virtual receiving account through our Global Payment Service. This information can be easily accessed if you go to the "receive&qu…
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Hi, It sounds like your account is undergoing a review. These types of reviews do occur in our users sporadically for compliance reasons. Our accounts team takes time to review the activity of your account to make sure everything in your account is…
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Yes, payments from Fiverr will count.
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Hi @medhorrane, this type of change has to be performed by a member of our customer support team. If you send me a private message I can assist you with this change. Thanks!
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It wouldn't be possible for you to receive a payment from Amazon as they are not quite one of our mass payout partner companies.
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We can find the bank's location, yes. But not your account.
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Be sure to send a private message to me if you need assistance on this, thanks
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Glad it's approved
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Hi, An option that you can do is re-order the card and select "registered mail" in the card ordering settings. This will send a new card with a tracking number. You can also have our customer support team order you a card with DHL Express…
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Hi @Felipesoares92, we're having the approvals team have a look at the documents now.
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HI, we cannot find your name by searching the account and routing number.
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Hey please send me a private message with the correct account number so that I can verify with you if it was correct or not.
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Yay! :)
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Hi! To send a private message, click either my name or Morga's name. Then press 'message'
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Yay!! :)
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Hey @NadiaGhaibi2 please send me a private message so we can check.
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Thank you!
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Thanks. So the issue in your case is that the Global Payment Service is not available for new users in your country. This was a recent change that was made. If you applied after a certain date you are unable to have access to this feature in your co…
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We are sorry to hear about this, but we can assure you that all related payments were returned to the source.
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Great to hear!
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Hi, this issue is a network issue. This can be solved by accessing the website on a different network or server.
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Hi there, the answer is yes, still.
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Hi there, I suggest you take a photo of the passport with a camera or a phone since our team is generally unable to accept scanned passports. You can submit it by clicking here.
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Hi there, I suggest that you send a copy of your government ID as it will prove that you are now over 18. You can send it to our customer support. Please be sure to send a private message to me with the ticket/reference number so that I can assist f…
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Hi there, if the account is not verified currently it doesn't need to be for you to receive payments. Verification happens after you have received payments to your account.
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Hi there, I am sorry to hear about this. Please send a private message with your personal details for assistance.
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Hi there, please be sure to send me a private message with this information so that I can have a look and update you accordingly.
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Hi, please be sure to send me a private message for an update on this.
