KazPayoneer ✭✭✭✭✭✭✭
Hi folks. If you have a question or concern please make sure you send me a private message, instead of posting here on my wall. It will allow me to respond to your question quickly. Thank you!
About
- Username
- KazPayoneer
- Joined
- Visits
- 692
- Last Active
- Roles
- Confirm Email, Member, Administrator
- Points
- 672
- Posts
- 1,446
- Badges
- 19
Comments
-
Hi there, This is not possible, sadly. All payments must be in conjunction with work that you've done, and not solely for the purpose of loading your card. Please send me a personal message if you need anything else.
-
Hi there, Related to your business details, you can list any of your industries but if you work in one specific industry more than the other, that is fine. Related to documents, please be sure you issue documents that are clear, good quality, phot…
-
Hi there, Please send me a private message with your account information so I can update you on this situation. We're not able to answer inquiries like this on the public forum. Thank you!
-
Hi there, @Umitsu Thanks for your post. It looks like there was some type of technical glitch that was occurring at the time of your transfer. Please try to withdraw again. If you continue to have issues with this, please contact customer support …
-
Hi there - as previously alluded, there's not a specific number that I can advise. It's really just dependent on the consistency of payments, how many payments are going into the system, etc.
-
Hi, For regulatory reasons we will require an address that is specific. A number of a PO box is not sufficient. We need a specific mailing address. Thank you.
-
Hi @alexruby, The account is actually approved, but there's a technical issue that is preventing the account form showing up as approved in our system. We've submitted a ticket to our technical department to work on a resolution for this. As soon a…
-
Hi there, Please send me a private message with your account information, as I'll be able to delete the pending store fro you. To answer your question, yes, using our Amazon store manager, which is connected by way of our Global Payment Service, y…
-
Hi there, To answer, this type of transfer is not acceptable on Payoneer. Naturally it wouldn't allow you to order the card.
-
Hi there, You should see a return in funds within this week, due to a rejection by your bank. Please hang tight for the funds to return. Thanks!
-
Hello, As this is a sensitive topic, we are unable to assist here on the public forum. Please contact our customer support team for additional assistance.
-
Hi, please send us a private message if you need assistance on this as we were unable to locate your account. Please also note that documents would be approved as payments enter the account.
-
Hi there, The transfer in question was resent on the 6th of the month. This is the 11th. Today, in particular , is a day when US banks are closed, so USD funds will not be transferred this day. So, we know that it takes 3-5 business days to receive…
-
Hi @RabiaRiaz, it should be approved in a few business days. @kristineaubrey, when you add your sister's bank account, you have to add the bank account as a supplier account and not a personal account. Follow these steps: Select Bank Accounts unde…
-
Hi, to send a private message, click their name, then go to the right corner where it says message. Let us know if you have issue still.
-
Hi, @pancakeelol, if you see the first page of this thread, you will see that you need to have a card verified on the PayPal account before we can provide you with the Community Federal Savings bank. Kindly confirm whether or not you have a card att…
-
@spkdr, Do you have a card attached? Please see the first post of this thread for context.
-
Hi there, 5 business days (weekends are excluded) is usually how long it takes. Today seems to be the 5th business day. Please allow our team just a bit more of your time to approve your documents.
-
Hi, we know you are looking for a response from fellow community members, so we'll gladly keep this thread open. But from the Patyoneer side, just wanted to let you know that it is possible to receive payments from Stripe on Payoneer. If you can pro…
-
Hi there, please be sure to contact customer support directly for this type of request. We're unable to close or reopen accounts here on the Fourm.
-
Hi there, Skrill is not a ,mass payout partner of ours. We do apologize that this restriction is badly affecting your ability to use a Payoneer account.
-
Hi there @Mj_pinon, please note that Facebook chat is not customer support, and as such they aren't able to provide an instant response. If you contact us by social media it is important to note that they are unable to provide immediate responses. Y…
-
Hi there, Sorry to hear it's taken so long to get the account approved. Our team is working on approving your documents as soon as they can. There's a slight back log with that department so it can take longer than usual. But we assure you that you…
-
Excellent!
-
Hi there, Please note that when you add another person's account (a supplier account), it is meant to be for business purposes so when you add a supplier account we ask for verifying information. If this is a transaction that is strictly personal w…
-
Hi there, I see that you've posted in the Payoneer in India forum so I will base my response upon the assumption that you are located in India. If so, the USD balance on your account is not actually blocked - the way that our accounts in India wor…
-
Hi, sorry to say, but it cannot. Our bank transfer method is not equipped to transfer funds to eWallets or electronic banking accounts. Maybe in the future though. Thanks!
-
Hi, we went ahead and took care of this issue for you. Send me a private message if you have any other questions.
-
@Juxhindauti Correct
-
Hi, this is not a transaction ID with Payoneer. What is the correct transaction ID for the payment in question?
-
Hi there, Please contact us directly for a status update on why the payment is pending.
-
Hi there, The Global Payment Service questionnaire is only relevant if you are receiving payments via the Global Payment Service. If you are only getting paid from individuals, it is not particularly relevant so you do not need to complete this for…
-
Hello @waleed0512, please contact our customer support team, directly, to request the card be deactivated.
-
Hi there, Our accounts do not have swift code (indicating wire transfer), and instead have account and routing numbers. Please check with Facebook that they can send a local transfer, which uses the account and routing number. Thank you!
-
Hi there, We're very sorry to hear about the delays and we can understand how frustrating it is to not have received the funds in your bank. We also know how confusing the process can be. Now, since Payoneer is not a bank we enlist the help of part…
-
Hi, it is not against our rules as we have a number of users receiving payments from Freelancerr to Payoneer.
-
Hi, seems like everything is accepted at this point. Let us know if you need anything further.
-
Hi there, Please note that it takes up to 3 business days to approve a new bank account. It will be approved within that time. Thanks!
-
Hi, Sadly we're not able to provide an update on this case in the public forum. I would suggest you contact customer support and ask them to reopen the account.
-
Hi there, Please contact our customer support team so that they can order you a new card.
-
I advised you in a different topic
-
Hi, there is an additional review going on on this application which is causing the delay. Hope to have this resolved soon for you.
-
Advised you in another topic
-
Hi there, we do see that our bank transfer department has begin their investigation into this instance and is communicating with our bank to see the status of finds. We will have an update via e-mail for you as soon as it is possible. Thanks for yo…
-
No worries, glad you were able to figure this out.
-
Hi there, Sorry for the delays. It seems that there is an additional review ongoing on your account. When we have an update we will notify you. We went ahead and asked for an update so that you can know what is going on. I hope you will hear back s…
-
Great!
-
Hi there, Sadly, the Global Payment Service is not available to new users in a handful of countries. This seems to include your country. We hope that this is a temporary measure, but in the mean time you will have to receive payments from companies…
-
Hi there, Our customer support team would have an alternative solution for you to withdraw your funds if you are not expecting to receive future payments. Since we are not customer support you would need to contact them directly via phone or live c…
-
Hi @lightningprince13, glad to see the payment was approved. Hi @arland, kindly upload a photo of both sides of your ID, and not a scanned copy. Once you upload it should be approved within a few business days. Should anyone need any updates pleas…
