KazPayoneer ✭✭✭✭✭✭✭
Hi folks. If you have a question or concern please make sure you send me a private message, instead of posting here on my wall. It will allow me to respond to your question quickly. Thank you!
About
- Username
- KazPayoneer
- Joined
- Visits
- 943
- Last Active
- Roles
- Confirm Email, Member, Administrator
- Points
- 744
- Badges
- 21
- Posts
- 1,722
Comments
-
Hi, The card is not able to be used to buy crypto. Thanks!
-
Thanks for this, we will log it with our team.
-
Hi, It can take up to 5 business days for documents to be reviewed, and as you've only had this issue for 3 days, we should continue to remain patient. If you need an update you can call our support and they will be glad to provide one. Thanks!
-
Sounds like there was a violation of our terms and conditions that was spotted on your account. Our team won't be able to provide further information here. Thanks
-
@j2reyes, inappropriate responses like this that are filled with profanity will not be tolerated on the forum. We're sorry for your frustration. But this will be your only warning for this. Thanks.
-
Hi, Yes, you can.
-
Hi, The selection there doesn't matter much as the business data we are requesting is required for anyone. Payoneer is a platform for freelancers to receive payment. So when we ask for business details like this, we're asking for you to tell us ab…
-
Hi, Please send a private message about this with your account information so we can provide assistance. Thanks!
-
Hi, If you ask our customer support team about this, they can get it done for you. Thanks!
-
Hi, Your account is not approved, please be sure you have uploaded all of the requirements. Thanks!
-
Hi there, I would suggest to contact the customer support to get an update on this case. It may have already been escalated.
-
Hi there, You may need to have your account unlocked. For the obvious security reasons we can't assist with this on the public forum, so I suggest you contact customer support directly to have it resolved. Thanks!
-
Hi, At this time, the payment in question was deposited into your account and is available for your use. Full verification should come once you receive more payments. Thanks!
-
Hi there, Please be sure to contact customer support, who is able to submit a claim on the delayed payment. Thanks!
-
Hi, please be sure to clear your browser's cookies and cache before trying.
-
Hi, I'd like to assist a bit closely on this so if you can either contact customer support via phone or chat, or send me a private message, we will get back to it as soon as possible. Thanks.
-
Hi there, It seems that those money-in services were disabled from your account. As this is a unique situation, I suggest that you check with our support team and see what the reason was. Thanks!
-
Please note that this procedure from 2011 in terms of resetting password is not relevant anymore. To reset password please hit "forgot password" on the login page.
-
Hi there, Withdrawing to the bank has nothing to do with the questionnaire. The questionnaire itself would be approved when you receive more payments into your account. Thanks!
-
There's really not a problem between JazzCash and Payoneer. Your original post stateds that you linked JazzCash to Payoneer and it shows a $0 balance. You have to actually withdraw the funds from Payoneer to JazzCash, and JazzCash has specific instr…
-
Hi there, As we use MasterCard's rates, it would be the best idea to look up their rates before a given transaction. Thanks!
-
Thanks for your upload. Our team will be able to review your documents within 1-3 business days. Should you need updates, please contact customer support. Thank you!
-
Hi there, This is correct. If the local currency of your country is the same as the currency you are trying to change to (i.e. EUR for France), it is not possible to change the currencies. The only way to do this is to use the withdraw to bank feat…
-
Please be sure to contact customer support, so that they can order a card for you. Thanks!
-
Hello, The card cannot be used to make sports betting payments. It cannot be used for gambling purposes or trading of any sort. Additionally, a card can be shipped to the USA upon you providing a valid utility bill for the US address. The card can…
-
Hi, Please be sure that the e-mail address is correct when you enter it. This usually happens because the e-mail address does not match with the Payoneer account. For other concerns on this, the best route to take is to contact customer support.
-
Hi, if you did not authorize this payment from your account, the best way to proceed is to call or chat with our customer support team so that they can perform the necessary security protocol for your account. Thank you!
-
Hi there, Thank you for your poll, but I am not sure how relevant this poll is to the message board. Please note that this is the Payoneer community forum. Thanks!
-
Hi, Thank you for the post, but I am not sure that this post is appropriate for the purpose of this message board. Thank you!
-
Hi, You can expect to pay whichever annual fees that you owe for the card if the card's been activated. If it's not been activated you don't need to worry about owing fees.
-
@Xlibo, it shall be handled for you. @Chin31, it will be handled for you.
-
Hi there, Please contact Jazzcash for more information, as they can remove it.
-
We do not have something like this possible.
-
Hi, Please send me a private message with your account information so I can see what's happening, thanks!
-
Please send me a private message so I can handle the issue with you. Thanks!
-
Please note that the reason we give generic answers here is because we cannot provide account-specific assistance on the public form. If you need individual account assistance, please send a private message.
-
I would suggest using the ticketing tool available on our customer support home page, you will be able to send files there without issue. Thanks!
-
Please be sure to contact customer support if you need information about your account.
-
I see this has been resolved. Great!
-
You said you've linked it - have you actually performed the withdrawal from Payoneer to Jazzcash? It is not automatic. If you make the transfer from Jazzcash you shouldn't have problems.
-
Great!
-
Hi, something like this is not possible. Webmoney exchanges are not able to be sent to a Payoneer balance as they do not reflect payment received for business purposes. Thank you!
-
Hi there, In effect, you can transfer if you have $100 or more as that is the limit.
-
Hi there, At Payoneer we verify the identity of the user and the reason for receiving payouts. Payoneer is a platform for freelancers to receive payment. So when we ask for business details like this, we're asking for you to tell us about the work…
-
The Payoneer card cannot be used on any gambling websites. Thank you!
-
I see this was solved for you, thanks.
-
Great advice, @Aabid
-
Hi there, This happens when there is an attempt to send a wire transfer to your receiving account. Please have the person send an ACH transfer. He may have to speak to his bank on how he can send you an ACH local transfer. Note that this is not th…
-
Hello @gaston_cantera, This'll be handled for you today.
-
Hello there, There are some countries who are not enabled for this service. Please let us know in this thread if you believe you are one of them. Thanks!
