KazPayoneer ✭✭✭✭✭✭✭
Hi folks. If you have a question or concern please make sure you send me a private message, instead of posting here on my wall. It will allow me to respond to your question quickly. Thank you!
About
- Username
- KazPayoneer
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- Confirm Email, Member, Administrator
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Comments
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Hi there, The country that you live in only has automatic withdrawals. Withdrawals happen to your bank account every hour upon receiving payments. Therefore there is not a way to manually withdraw, as it happens automatically. Thank you!
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Hi there, We currently do not have a feature like this available for our users, unless your company is an enterprise client of ours. Please send a private message if you need assistance.
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Hi, there is nothing required for the account. The issue is that the account is under an additional review that has not concluded yet. You will receive an e-mail in the coming days with an update. Thanks!
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Hi there, It appears in this case you have to create a new account for the Ezoic account, which you can do by creating a new account with a new e-mail address. If you need additional assistance please send me a private message.
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Hi there, Payments from Skrill will not count towards the card. Skrill is an eWallet and such payments do not count towards the card. Only payments from a company bank account, or a marketplace (Fiverr, Upwork) will count for the card. Thanks!
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Hi there, While you can link PayPal to receive funds into your Payoneer account, there is not a way for you to receive your funds from Payoneer to PayPal. Thanks!
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Hi there, Self-funding is not allowed on Payoneer. Please see this article on the ways to receive payments into your account. Thanks!
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Hi, we are aware of these issues and they have since been resolved. Let me know if they haven't been, for you.
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Hi there, I tried to look up your account but couldn't find it. Please send me a private message so I can provide a personalized response.
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Hello @AnaisG, the issue has been forwarded to the approvals team for review.
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Glad to see that this issue's been resolved. Your account is approved and verified. Thanks!
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Hi, We are sorry to hear about the pending payment. We are having our team have a look as soon as possible and provide a proper response in the coming days, Thanks!
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Hello, Please be sure to check your e-mails, as there is a specific reason why your account was closed. If you did not receive the e-mail please send a private message. Thanks!
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Hi there @Abdul_Muqsit_Ali123 , Please note that you have a number of un-submitted requirements on your account that is causing the payment to be pending. Please login to your account and provide the requested information. Thanks!
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Hello there, The reason for this is because your account's not been verified. Please upload your government issued ID to your account. Once approved the Global Payment Service should be added successfully.
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Hi there, Unfortunately it is generally not possible to open a Payoneer account without a bank account. The only bypass is to create an account through one of our enterprise clients, using their "prepaid card" option. Thank you
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Hi there, We see your account application is under an extended review. We hope the review is concluded in the shortest time but we do not have a specific time line on its conclusion. As soon as we hear back we will e-mail you.
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Hi there, J see the withdrawal is about to be sent so it looks like the issue is resolved. Thanks!
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Hi there, Thanks for your message. On the public forum we din't have the capacity to handle requests to return or cancel payments, but I will state that generally we are unable to cancel payments that come from FIverr due to a service agreement wit…
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Hi, I see that the issue's been resolved. Let us know if you encounter any other issues.
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Hi there, It seems that the way to solve your issue is to renew your card. This will make your account active for Upwork payments. Our team has e-mailed you again today asking to verify your information to order the card. Please reply there when y…
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Hi there, One of our team members has e-mailed you directly about this matter today. Please be sure to reply there so we can get this issue resolved.
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Hi there, We're sorry for the pending payment. We looked into the issue and are having it resolved by our payments approval team. You should be getting an update on this matter via e-mail soon. Thank you!
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Hi, My apologies for not responding to the message you sent yesterday. I am following up with you via private message and hope to help resolve this.
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Hi there, We are unable to assist with such a request on the public Forum but if you contact customer support and ask for their help in placing the funding source on your account, they should be able to provide a registration link for you. Thank y…
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Hi there, We're sorry that you've had so many issues using the card. As the card is a prepaid debit card, we always encourage users to exercise the utmost caution whenever they put their card details on any website. While at this time we do not h…
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Hi there, Good question. To answer, when you withdraw your USD from your Payoneer account to a bank account that has a different currency, the funds will be sent to your bank account in that currency. So if your bank currency on Payoneer is set to …
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Hi, looks like the issue is resolved and your document was submitted. Thanks!
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Hi there, There is not much we are able to do to help in this situation. You may have to contact Amazon to see if they can take 6 digits.
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Hi, your documents are in review so we should wait for the approval. Thanks!
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Hi, We'd suggest to contact our customer support team, to report this technical mishap. They may have an option ready for you. Thanks!
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Hi, The account is verified once you've received payments. Thanks!
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Hi, We're sorry for the inconvenience and that you have had a bad experience. It is not our intent at all. To explain the situation with more clarity, the issue is that you have a card-based account, which means the account is not functional if th…
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Hi there, I am not sure what this is regarding but it is not the proper place. If you are inquiring about a refund you should contact our support and see what the situation is. Thanks!
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Hi, it's been handled, I see. Thanks!
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If you have a card on your account that you haven't received, the payment is pending until you receive the card. Same goes for an expired card. Please contact customer support for assistance on this.
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Hi there, Documents will be approved when you receive payments. Thanks!
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Hi there, Our teams internally have been made aware and are looking for a solution. It will take some time to get one so we do appreciate your patience throughout. Our team will respond as an update is ready. Thanks!
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Hi there, While not usual, the most it can take is 10 business days. I would suggest to contact customer support then, and we can check our systems for if it arrived.
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Hi there, You'll need to delete the current bank, and re-add it with the correct IBAN details. Thanks!
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Hi there, Our team has already sent you an e-mail regarding the approval of your account. Please take a look and reply with the requested. Thank you!
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Hi, We're aware of this issue and for now, you can ignore that specific requirement. Thanks!
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Hi, This is an outdated post which does not necessarily apply in 2020. Should you want to pursue this matter, you should check out the Affiliates page on the Payoneer.com website, and fill out the sales form. Thanks!
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Hi there You should contact customer support to see if there are other options we can pursue. But generally we cannot return payments to Fiverr, and such requests should go to Fiverr directly. Thanks!
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Hi, I see you've called in and are having this issue expedited. Thanks!
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Hi, Online chat is not available to all new users upon registration. If you have a pressing matter you should call, or ask the question here, or via social media. Thanks!
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Hi, Your account is likely undergoing an additional review at this point which is why it's not been approved yet. Lets give the team their due time to review everything. You will be notified upon approval. Thanks!
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Hi, Please be sure you are submitting photos of your ID which are: 1) Photos taken with a camera or a phone, and NOT scans. 2) Not cropped 3) Photos in high quality, that can be read when zooming into the image Hopefully these tips can help you g…
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Hi, I see this issue's been resolved, Thanks!
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Hi, Our team's been aware of this and is working to approve everything soon. Thanks!
