Kiara_Payoneer ✭✭✭✭✭✭

Hi @saadumar2254, I'm moderator of this forum and I've noticed that your question is very similar to the previous ones in this conversation. Check above and if you still have questions feel free to reach out to our Customer Support Center.

Hola @DevGabriel , Si así es, la tarjeta se puede usar para comprar criptomonedas, pero sigue siendo sujeta a nuestros términos y condiciones, por lo tanto, queda a responsabilidad de cada cliente. Espero haberte ayudado, si tenes más dudas, contacta a nuestro Centro de Atención al Cliente ¡Que tengas una linda semana!

Hi @Katievn, I understand that you'd like to know more about our USD receiving account. What you were told by our representatives it's true. If you have a regular USD account, this account will only be able to process local transfers, from companies of United States of America and in USD. You can contact our Customer…

Hi @ishan93, If Alamy.com offers the option to add bank accounts for withdrawal, you can add your Payoneer receiving account details. Keep in mind that swift is for international transfers, we do not accept this type of transfer for now just in specific cases. If you would like to check if your account applies for this,…

Hi @Vadzimka ! We are glad to hear that you're interested in our receiving account to get paid. I'll explain yo a little about this service. With this service you'll be able to get paid by marketplaces and international clients as if you had your own local account! And it’s so easy to use too. If you're planning to get…

Hi @Saksith, We understand that you're having difficulties understanding what our "proof of residence" requirement is. I'll be happy to explain you shortly. Basically, you need to provide proof that the address you provided when you registered your Payoneer account is real and yours. This means that you need to provide…

Hi @Rami_Alansi and @mohaelguarir! Currently, the service is only available to selected account holders. We understand that many of you may be interested in this service, and we want to assure you that we are working hard to expand its availability to more account holders. If you are interested in learning more about the…

Hola @Julia12, Enviar o recibir transferencias para compra o venta de criptomonedas no está permitido según los términos y condiciones de Payoneer. El único servicio de Payoneer que no está limitado con este fin sería la tarjeta. De vez en cuando Payoneer debe revisar pagos entrantes a tu cuenta por ser una empresa…

Hi @crusaderhenry , You might find some answers in the link I provided above, if not let us know and we'll be glad in investigate further for you.

Hi @Nao, I'll be happy to give your more information about your question. Payoneer and Paxum are both payment platforms that allow users to send and receive money online. However, the two platforms are not directly connected and do not have an integrated system to transfer funds between them. In other words, if someone…

Hi @dimitry01, Despite the time you had your account, if your account is eligible and you're expecting a highly monthly volume, you can apply for this service. If you want to learn more about Payoneer's checkout method, please check this website. To check if your account is eligibly for this service please contact our…

Hola @Daniel_Guevara , Gracias por tu pregunta, por el momento no es posible registrarse con una cuenta bancaria venezolana. Payoneer no podrá procesarlo y tu cuenta no se aprobará. Intenta utilizar alguna otra cuenta bancaria que tengas a tu nombre fuera del país. Nos disculpamos por este inconveniente, esperamos que…

Hi @yas147 I hope you're well! I wanted to inform you that, unfortunately, Payoneer's terms and conditions prohibit self-loading of accounts. If you're looking to load funds onto your account, please request your payers to send payments directly to your Payoneer account. You can also find different ways of receiving your…

Hi @samicaracand , Your question is completely valid, let me give you some information about this situation regarding Payoneer. The shutdown of Silicon Valley Bank by US regulators has no impact on Payoneer customers or partners. Payoneer customer funds are 100% guaranteed by us—available and accessible, not at risk from…

Hi @claude03 , I'm going to be honest with you, it might cause you inconveniences. It is recommended to register with the same name as on your local bank account. There's no need to worry though, you can easily modify your name on your Payoneer account, you'll just have to contact our Customer Support Center and they'll…

Hi @cochon, While it's not possible to directly link a Payoneer euro account to a PayPal account as the receiving bank, there is another option for transferring funds from PayPal to Payoneer. You can add your Payoneer euro account details to your PayPal account as a bank account. Then, when you withdraw funds from your…

Hola @reamdar123 , Entendemos que tenes dudas con respecto al convenio de Payoneer con Airtm, con gusto te doy más información. Recientemente Payoneer se integró con Airtm para que nuestros usuarios tengan más flexibilidad con el uso de sus fondos. Gracias a la integración entre Payoneer y Airtm, los usuarios de Payoneer…

Hi @BTierney , Yes, you can use Payoneer as an alternative to PayPal for freelancer payments. Payoneer is a popular online payment platform that enables individuals and businesses to send and receive money globally. It is especially popular among freelancers, as it allows them to receive payments from clients in different…

Hola @ManuPayoneer , Nos da gusto saber que prefieres utilizar Payoneer como método de pago para tu tienda eBay. Me gustaría resaltar que la tarjeta Payoneer que ofrecemos es una tarjeta prepaga y no una tarjeta de crédito. Por otro lado, según nuestro conocimiento, no necesitas una tarjeta para conectar tu cuenta eBay con…

Hola @corecorps , Si deseas retirar tus fondos de Payoneer, tiene que ser a una cuenta bancaria a tu nombre, en general no importa el país de origen de la cuenta solo en algunas excepciones. Para poder revisar tu caso particular te recomiendo que te contactes con nuestro Centro de Soporte al Cliente ¡Que tengas un lindo…

Hi @Nonei, we are really sorry to hear you're having difficulties with the address verification. Sadly, we can't accept car insurance receipts for this purpose. Find above in this conversation the posible documents we can receive. If you have any other question, please feel free to contacta our Customer Support Center

Hi @Zep and @Sergio88 I recommend you to read my answer in this post. You can use our Checkout service to connect your Shopify store. Checkout can be used by all types of online businesses. Payoneer Checkout makes it easy to grow your online business, whether you’re a service provider, sell digital goods/physical goods, or…

Hola @Sandrard , ¡Con mucho gusto! Nos alegra que ya tengas tu tarjeta o:)

Hola @Mónica123 , Si tu cuenta esta aprobada y completamente verificada, tus pagos se acreditaran automáticamente a tu balance Payoneer. Si tenes alguna otra pregunta, quedamos a la orden. Para consultas personalizadas te recomendamos contactarte con nuestro Centro de Atención al Cliente ¡Que tengas una linda semana!

Hello @rakibuiTipu If you don't have a card there's no maintenance fee unless your account is inactive for 12 months or more. This fee is called inactivity fee/annual account fee, which means that if you keep your account open for 12 months without making a transaction in your Payoneer account or on your Payoneer card,…

Hi @furkanergun! Thank you for your question. If you have already submitted Global Payment Service questionnaire, it means you can start receiving payments as it doesn't have to be reviewed right away. If you're not sure about the status of your account please contact the Customer Support Center

Hi @rakibulTipu, I understand your frustration, unfortunately, as I mentioned above. There is a maintenance fee for the cards regardless of whether it's physical or virtual. To view the annual fee and all the other fees applicable to your account, you can simply sign in to your Payoneer Account and navigate to the "Pricing…

Hi @jayloids, for answers about your questionnaires please visit this discussion and read the previous comments. Regarding your payment I recommend that you send your question or request to our Customer Support Center

Hola @lucapoe12 , Moví tu pregunta a esta discusión ya que creo que te va a ayudar. Siéntete libre en leer los comentarios anteriores. Puedes ver fácilmente las tarifas relacionadas con estas funciones directamente desde tu Cuenta Payoneer de dos maneras: * En su cuenta en línea, en la esquina inferior izquierda,…

Hola @burokabit , Con gusto te doy información sobre la documentación que te están solicitando. Estos documentos son comprobantes de tu pago, es decir que deberías ya tenerlos a disposición, no hay una forma especifica de obtenerlos. El contrato de trabajo te lo piden para explicar el origen de los fondos recibidos: por…

Hola @carodiaz26 , Con gusto te proporciono más información sobre las tarifas de la tarjeta Payoneer. Los precios y tarifas de la cuenta Payoneer dependen del convenio entre Payoneer y la empresa afiliada con la que aplicaste para recibir tus pagos. Para ver la lista completa de precios y tarifas, inicia sesión en tu…

Hola @franordo99, Antes que nada, bienvenido a Payoneer. Nos da gusto saber que hayas elegido nuestro servicio. Desafortunadamente por el momento Payoneer no ofrece una opción de cotitularidad en las cuentas Payoneer. De todas formas, hemos transferido tu consulta y estaremos trabajando para mejorar el servicio e…

Hi @hanysalah, Please keep in mind that self-loading your Payoneer account is not something we currently allow. However, in some cases it's allowed to send your Payoneer funds to your PayPal account. You'll finde more info in this post. If there's anything else we can help you with, let us know. Have a great day!

Hi @crazycoder, I'll be glad to provide you with more information. Payoneer offers REST APIs to integrate our Mass Payout Service on client platforms. The APIs use HTTP methods, a RESTful endpoint structure, the OAuth 2.0 protocol, and JSON-formatted payloads. This will allow you to implement a Payoneer payout solution to…

Hi @abrarzargai0786, We understand you'd like to send a payment to another Payoneer user. When you receive this message, it means that you'll have to receive more payments and be more active on your account in order to "unlock" this service. If you'd like to check your exact threshold, you'll have to contact our Customer…

Hola @Jesusdmg84, Nos da gusto saber que deseas usar nuestro servicio para recibir tus pagos. Si tu cuenta tiene cuentas receptoras activas, puedes recibir pagos de empresas de Estados Unidos en USD independientemente del tipo de cuenta que tengas. ¿Cómo funciona? Payoneer te proporciona los datos de una cuenta receptora…

Hi @beekade, We are sorry to hear about your situation and we really hope our platform can help you overcome this crisis. Unfortunately, GoFundMe is not an acceptable source of funds for your receiving accounts. Those funds are donations, so they violate the T&C. If there's anything else you need assistance with, please…

Hola @josebrito2022 , Agradecemos que hayas enviado la documentación solicitada. Justo le he respondido a otro usuario sobre tu pregunta, puedes verla en este enlace. Si te queda alguna pregunta no dudes en contactar nuestro Centro de Atención al Cliente

Hi @JWBlue , I'm a moderator of the forum and would like to help you with your question. I've noticed there have been similar questions to yours previously in the forum, so I've moved your question to this discussion. Feel free to look around and read previous answers and if you still have any questions feel free to reach…

Hi Nacho86, I'll be glad to answer your questions. Please note that receiving payment from a Swiss company is considered an international transfer, we do not accept this type of transfers with the regular USD receiving account, however you can receive payment from a Swiss company if you have a EUR receiving account. You…

Hi @pramitaha21, I'll be happy to provide you with more information regarding your question. Please keep in mind that self-loading your Payoneer account is not something we currently allow. However, there are many other ways to get paid with Payoneer. Please check this article to learn more about them. Hope this helps. Let…

Hola @meteora, Entendemos que estas teniendo dificultades con verificar tu dirección. Si tu resumen bancario incluye la dirección que registraste en tu cuenta Payoneer y tu nombre, puedes usarla para verificar tu domicilio. Otras alternativas son: * Una copia de tu factura de servicios públicos reciente, con tu nombre y…

Hi @departed, We are glad to hear you're choosing Payoneer to receive your Adsense payments. As far as we know, it is posible for you to connect these too no matter from where your account is. Once you start the process to connect, after logging in to your Payoneer account, you'll have to go to Receiving accounts and…

Hi @Zubairkakar1e , When registering for eBay to manage your payments, you’ll need to open a Payoneer account or link to your existing Payoneer account before you can start receiving your eBay payouts. To ensure the smoothest onboarding experience while avoiding any friction during the document verification process, if you…

Hi @wlylmg , Whilst Payoneer does not have XPF currency receiving account. You are allowed to withdraw your funds from your Payoneer account to your XPF currency local bank. There might be a convertion fee applied for this transaction, but you'll see it calculated at the time of the withdrawal and you can either accept or…

Hi @zen_1th , we are glad to know that you're planning to use Payoneer as a method of payment for your Amazon store. In your case, as you still don't have the store URL, we advise you to fill out the questionnaire with www.payoneer.com , once you filled out the questionnaire, you'll have your receiving account details and…

Hi @Markt, When registering for a Payoneer account on our website you'll have the option to choose an individual account. When providing information, you'll have to explain your line of business, what's your occupation. If you don't have a website, when registering you can fill that part out with www.payoneer.com . In case…

Hi @APPWRK , we understand you're interested in making payments to your providers directly from Payoneer. We have good news! You can now pay your suppliers, contractors and business partners straight from your Payoneer account, even if they don’t have an account themselves! To learn more about this service I recommend you…

Hola @Guillermito, Primero que nada, felicitaciones por la novela de tu madre. Para que tu madre pueda recibir sus pagos, la cuenta Payoneer tendrá que ser a nombre de ella y por lo tanto se necesitaran documentos por motivos de verificación con el domicilio e información de tu madre. Payoneer opera de conformidad con las…

Hi @payoneeruser1 , We understand you have doubts about the Global payment questionnaire. Please read this post and if you still have questions, feel free to reach out to me. If you wish to re-submit your questionnaire please contact our Customer Support Center, they'll be able to assist you!

Hi @FarhanSheikh , We understand you'd like to use Payoneer to receive your Shopify payments. We have a service for this called "Payoneer checkout". The Payoneer Checkout payment acceptance solution enables merchants to accept online card payments from their customers easily and safely, whilst providing a fast and seamless…

Hi @satc , I understand you would like to know whether Payoneer reports to the Turkish state or not. We do not actively provide information to a government agency unless we are complying with a law, litigation or other extraordinary situations or legal processes. We do not provide information to 'tax authorities' unless we…

@Paola_Saules, entiendo que aun te quedan dudas respecto a nuestro servicio. La opción de enviar dinero desde servicios de giros postales como Western Union, PayPal o similares desde Payoneer no es ofrecida dentro de nuestras opciones. En caso de que retires tus fondos, la cuenta siempre debe estar a tu nombre, así como lo…

Hola @astridmach , Con gusto te contesto tu pregunta. No es necesario que tengas la tarjeta Payoneer para poder retirar tus fondos a tu cuenta bancaria local. Si te encontraste con algún inconveniente para realizar un retiro a tu cuenta bancaria te recomiendo ponerte en contacto con nuestro servicio al cliente, ellos…

Hola @Paola_Saules , Entiendo tu situación. Lamentablemente para retirar tus fondos solo puedes utilizar una cuenta bancaria que este a tu nombre por cuestiones de seguridad y verificación. En la actualidad no admitimos la transferencia de fondos a cuentas bancarias venezolanas. Si te queda alguna otra pregunta, no dudes…

Hola @LuisInga1978 , Entiendo que tienes dudas respecto a la cuenta receptora USD. Te comento que la cuenta receptora USD está diseñada para recibir pagos solamente de empresas desde una cuenta bancaria situada en los Estados Unidos. Si deseas saber si tu cuenta es elegible para algún servicio que permita pagos de…

Hola @Danilo32 , Agradecemos que estes utilizando nuestra plataforma para recibir tus pagos. Te cuento que no hay un límite de tiempo para mantener tus fondos en tu cuenta Payoneer, pero si es importante que tengas en cuenta la tarifa de inactividad. Esta tarifa se aplica si mantienes abierta tu cuenta durante 12 meses sin…

Hola, Por favor tengan en cuenta que el foro es para iniciar conversaciones sobre cuestiones más generales. Para consultar con respecto a requerimientos en su cuenta personal, solo los representantes de servicio al cliente pueden ayudar, recomiendo que manden su pregunta o solicitud a nuestro Centro de Soporte al Cliente o…

Hi @har20202 I understand that you're interested in the exchange rate Payoneer applies. We use the buy rate of aggregators such as Reuters and Bloomberg depending on their availability at the time of transfer. I hope this helps.

Hi @vhskid , I understand that you're interested in learning more about Payoneer's card. When you own a personal Payoneer account, and a card linked to it. This card is not strictly commercial. You can use your Payoneer card either for your business' expenses or your personal ones. This card can be used at ATMs, in stores,…

Hi @lansh , you'll find all the posible answers to your question in this conversation, that's why I moved you here, I hope it's ok for you. If you still happen to have any questions after reading through this page, feel free to reach out to our customer support team through our website or on social media. Have a great week!

Hi @gustarijo, We are sorry to hear that you haven't been able to find a way to withdraw your funds from One Forma yet. We really hope there're some community members with experience on this platform that may advise you as we don't have such information. In your case we highly recommend you contact One Forma for assistance…

Hi @sakib_ , We are pleased to hear that your mother would like to start using our platform. Please be advised that for security and verification reasons she'll have to add a bank account in her name when creating the account on our website. This bank account won't be accepted if it's not matching the name of the account…

Hola @sdelpino , Para realizar un pago hacia otras cuentas Payoneer, vas a necesitar el correo electrónico que el recipiente tiene registrado en su cuenta Payoneer. Desafortunadamente el número de cliente no te servirá para realizar el pago. Si crees que tu cuenta tiene alguna restricción, por favor contacta a nuestro…

Hi @Dragon077, Feel free to check this page where we have collected all the prohibited transactions according to Payoneer's terms & conditions.

Hey @info_drstore , I'm sorry to hear about your experience try to sign up. The issue you're mentioning seems to be a technical issue of your browser or your phone provider. You can try to troubleshoot first, the following actions should help: • Clear your browser cache and cookies • Use another browser • Use the Private…

Hi @fulcrumstartup , Thank you for your question. According to Payoneer's policies, we can allow one individual account per person, therefore if you apply for a new account it'll be rejected. If you're thinking of opening several company accounts, that's possible. Please note that if the company is a sole proprietorship,…

Hi @stevehawk , Thank you for your interest in using Payoneer for your business. I recommend you to check this site where we collected relevant information regarding your question. If you have any further questions, feel free to reach out to our customer support team.

Hi @Sojibtg6365, The message you're seeing refers to a threshold you need to reach for sending payments to other Payoneer users. The exact amount may vary depending on the services you use most and your revenue sources. Please reach out to our support team in order to check the exact amount, you have left to unlock the…

Hola @MariaCe, La tarjeta MasterCard prepaga de Payoneer tiene un costo anual de $29.95. Para recibir más información sobre las tarifas de la tarjeta y la cuenta Payoneer, te recomiendo visitar esta página. Si necesitas asistencia más personalizadas con la tarjeta Payoneer, te recominedo contactarte con nuestro Centro de…

Hey @Ewan_TKD, You'll find answers to your question in this conversation, and you can also visit this discussion.

Hey @SofiiaKa, I moved your question to this conversation as I think it's relevant to your question and you'll find different answers. If you live with a relative who shares your last name, you can send the invoice on their name, if it is on your mother's name, we ask you for an additional birth certificate to support it.…

Hola @MariaCe Puesto que la tarjeta de débito Payoneer Mastercard goza de mayor aceptación, podrás usarla para realizar compras globales en cualquier lugar donde se acepte Mastercard. Asimismo, también podrás pagar tus campañas de marketing en línea en plataformas publicitarias como Facebook, Amazon, Google, etc. Desde…

Hi @markovsd , I understand that you'd like to use your Payoneer funds to make purchases. You have a few options to do so. * You can withdraw your funds to your local bank account. For more information on this service visit our website. * Once your account is eligible, you can request a Payoneer pre-paid MasterCard, this…

HI @wisermalik , I've moved your question to this conversation. I hope it's ok with you. What you're saying is correct. If you read my last answer in this post, you'll have a brief description. Good luck!

Hola @nano276 , Nos alegra saber que estas planeando usar nuestro servicio. Para poder utilizar tus fondos acumulados en la cuenta Payoneer podrás hacer un retiro a tu cuenta bancaria local. Esta cuenta puede ser en cualquier moneda en cuanto esté a tu nombre. Otra opción es solicitar la tarjeta Payoneer. Te dejo más…

Hi @SantiMor , thank you for your question. If your Payoneer account is eligible for our receiving accounts, you'll be able to add these account details to Wise and transfer funds to your Payoneer account. You can view your receiving account details by logging into your Payoneer account, going to the Get paid menu and…

Hola @renaudgabriel, Claro, podrás recibir pagos de tus clientes mediante el servicio de facturación, para más información visita este artículo de nuestro blog. Para asegurarte que tu cuenta es elegible para este servicio contactate con nuestro Centro de Atención al Cliente . Adicionalmente te recomiendo revisar las…

Hi @Lolly , This is a pretty specific question. If we are talking in general terms, you can make Payments from your individual account to your provider, through "Pay to your recipients' bank account" service. For further options I recommend you contact customer support and check with them what eligible options are on your…

Hey everyone! I'm sorry to hear you have experienced difficulties with the verification code to create your account. I will be happy to share with you some solutions that helped other users in this situation. In this case you can try to clear cache and cookies from your browser, use another browser or device. Or you can…

Hi @eslammm95 , feel free to check in this section of our website if Trading platform for stock is allowed to do business with through Payoneer.

Hi @Gulabben , First of all, welcome to Payoneer, we are happy to have you! In regard to your questions: 1 - Please note that the auto withdrawal feature is not possible to disable for withdrawals to bank accounts in India due to regulations of the area. We apologize for this inconvenience. 2 - Fees in Payoneer may vary…

Hi @JayanAlwis , I've merged your question with another user's one, I hope that's ok. If you check above, you'll finde the possible government IDs we can accept for account verification. We can accept National ID in any language just as Sinhala. But as you can see in the options, we also accept Driver's licence. Please…

Hola @aromero! Me alegro de que hayas preguntado sobre esto. Puede usar tu tarjeta Payoneer para simplificar tus gastos comerciales: paga anuncios, suscripciones, inventario, servicios en la nube y más, en cualquier lugar donde se acepte Mastercard®. Es decir que si el comerciante por el cual deseas pagar el alojamiento…

I see, thank you for clarifying @AntonioB! In this case, we cannot give you a straight answer as all payments are subjected of review to validate the line of business you are providing, this is done to secure the safety of our account holders. If your line of business is allowed by Payoneer's terms and conditions than most…

Hola @Cesart , Nos da gusto saber que deseas utilizar nuestras cuentas receptoras. Para recibir pagos en tu cuenta receptora USD, el pago debe provenir de una empresa de Estados unidos en USD. Esta cuenta no acepta transferencias de individuos. Por favor ten en cuenta que, a pesar de que las Cuentas para recibir…

Hi @AntonioB , I'm glad you've asked about this. You can use your Payoneer card to simplify your business expenses: pay for ads, subscriptions, inventory, cloud services, and more, anywhere Mastercard® is accepted. If you have any further questions regarding our card, feel free to visit our page dedicated to it. Have a…

Hi @fahmedelta , Congratulations on your move! The virtual card can be used to purchase online and can also be used in digital wallets where supported. To withdraw cash from an ATM you'll only be able to use a physical card, it won't be possible with Payoneer's virtual card. Good luck!

Hi @romie , So I'll be responding to your questions, if you have any other doubts, please feel free to reach out to me. 1) I'm not sure which service you'd like to use to pay your constructor but if we are talking about a payer account. A 3% fee for Payer account is applied for Credit Card payments via billing…

HI @Writer , If you've been in contact with customer support already via email you can send it in reply to one of those emails. In case you have not been in contact with them, you can open a new ticket and attach the document to it. Thank you for your cooperation!

Hola @FranLVC , Nos da gusto saber que deseas utilizar tu tarjeta Payoneer para una subscription de Amazon. Payoneer no tiene restricciones en la tarjeta con respecto a subscripciones. Por lo tanto, sí puedes utilizar la tarjeta Payoneer para este propósito. Ten en cuenta que puede ocurrir que Amazon decida rechazar la…

Hi @Quetz, We understand you'd like to make a transfer from your Payoneer account to the bank account of your client. To make this movement I would like to introduce you to our "Pay to Your Recipients’ Bank Account" service. To learn more about how it works feel free to visit this article in our blog. You can also visit…

Hi @dmyamankumar , follow the steps I mentioned above. Or contact customer support to change your name if you already have a Payoneer account.

Not yet @jAwaDnI5ArAhMaD . We've submitted the idea to our developers for future improve our service.

Hola @dgoyo , Desafortunadamente, transferencias desde billeteras electrónicas como Paypal o Wise no cuentan para el umbral requerido para la tarjeta.

Hi @ucha , I understand your confusion and would be happy to help you with this matter. I've given an answer to this question previously in this forum, you can find it here. If you have any other questions, feel free to reach out to me.

Hey @dgoyo , Si necesitas la tarjeta Payoneer para acceder de una manera más rápida a tu saldo en línea a través de un cajero automático, en línea o POS, primero deberás comenzar a recibir pagos. Podes recibir pagos de uno de los siguientes métodos: -De una de las empresas de pagos masivos con las que Payoneer está…

Hey @ihrifat , Some other members were asking the same question. Feel free to read through this post. Your card can be used to buy cryptocurrencies. Please note that any other activity related to the sale or exchange of cryptocurrencies is prohibited with all of our services. If you want to know more about this regulation…