LauraPayoneer ✭✭✭✭✭✭✭

You will need to contact the Customer Support directly in order to get more information about the status of this account, as we, unfortunately, do not have all the tools to assist with such cases here.

Hey there. In this case, we ask that you try the "Call Me" option instead of SMS. This option can be found on the window where you would enter the code once it's been received. Beneath "Verify" you will see a link for Call Me. This will initiate a phone call to the number on file, and the code will be provided to you this…

The Questionnaire is requested for using the Global Payment Services. When you submit the Questionnaire and it is accepted by the system, the status will be "Submitted". This means you may start receiving payments using the service. Please note that we may ask you to provide additional information via email once you become…

Hi @sunrisehomecarerx , we see that the transfer made today is being processed. Once is processed by our system, you should be updated via email right after.

Hi @ManishMasiwal, we see that our support is already handling your case. Please wait for their update via email with further instructions.

Dear @nemiros_san , we are sorry that you are having issues to reach us. For immediate assistance, it is always recommended to contact the Customer Support department - http://paynr.co/1vYn4xt. Or you can also contact us via private message on Facebook or Twitter. In the meantime, we appreciate your patience

Dear @ayoubeddaudi, we advise you to first check if you fill the Global Payment Service Questionnaire. Once you do it, please contact our Customer Support department - http://paynr.co/1vYn4xt. Or you can also contact us via private message on Facebook or Twitter. In the meantime, we appreciate your patience

Hey there. You have a card-based account. When you created this account, you selected the card payout method. This means that in order to use our services and access your USD funds, you will need to have an active non-expired card on your account. You have two options here: 1) Order a new card and once the card arrives,…

Hey there. It seems that this account is closed. You will need to contact the Customer Support directly in order to get more information about the status of this account, as we, unfortunately, do not have all the tools to assist with such cases here: http://paynr.co/1vYn4xt

Hey @elmehditaouch. If you wish to change your residential address, please select: "Profile settings" under the "Settings" menu on your Payoneer account. Please note that this is only valid if you just changing your residential address in the same country. If you moved permanently to another country, please reach our…

Hey there. If you would like to apply for this service, please follow these instructions: * Log in to your Payoneer online account * Click "Receive" and select "Request a Payment" * Follow the instructions and submit any requested information * Remember to monitor your e-mails as we may reach out to request further details…

Hey @nidaumair2017. When a payment is sent to a bank account with incorrect details, the payment is rejected by the bank and reversed back. This generally takes up to 14 business days.

Hey @gonzaloetche, we sent your case to our approval department, they should reach you soon via email in the next 3-5 business days!

@nezir_isanovic we transferred your case to our approval department, they should reach you via email in the next 3-5 business days.

Hey there. Please enter your Payoneer account and provide a valid proof of residence. Acceptable forms of proof of residence are * a government-issued ID with your name and this address (issued in the last 12 months), * a copy of a recent bank statement, * a residence permit card, * a copy of a recent utility bill (within…

Hey there, we need a better picture of your national ID. The picture provided by you is too blurry. Please enter your Payoneer account and provide a better picture. Once you do it, please contact our support center.

Hey @bgb76 . You can use this service to send a payment request email to companies that will include your relevant Global Payment Service details. If you are using the Euro Payment Service, you may also send payment requests to individuals. In order to send a payment request, please log in to your Online Payoneer Account…

Hey @RafaellaCardoso, your account is connected to Appen. The change of method of payment from Paypal to bank account needs to be done in our end. We sent your request to our account department, they will review it and contact you via email in the next few days.

Hey there, if what you wish to do is change your Email address, phone number or residential address, please select: "Profile settings" under the "Settings" menu.

Hey @shaminaeem, we see that both of your bank accounts are approved.

Hey there, the card was not issued. You need to provide relevant proof of residence. Acceptable forms of proof of residence are government-issued ID with your name and this address (issued in the last 12 months), a copy of a recent bank statement, or a copy of a recent utility bill (within the past 3 months) that has your…

Hey there. When a payment is sent to a bank account with incorrect details, the payment is rejected by the bank and reversed back. This generally takes up to 14 business days.

Hey there, the card was not issued yet. We see that our support already advised you about what is necessary. Once you send it, it takes 3-5 business days for our approval department to review it and update you back via email.

Hey there. The payment is pending because your USD card is expired, you need to order a new one. Please contact our Support Center or to our social media channels by sending a private message on Facebook or Twitter for ordering a new card.

Hey @mahabubalam, the account 39576868 was not approved yet. If you want to change the bank details that you registered in this account, we recommend you to please contact our Customer Support department via the link or sending a private message via Facebook/Twitter. They will be able to assist you further with your case.

Hey @Amarjargal, we see that you contacted our support and the Global Payment Service details were enabled :)

Hey @joaoborin, in this case, we recommend you to please contact our Customer Support department via the link or sending a private message via Facebook/Twitter. They will be able to assist you further with your case.

Hi @Abdullahahmad168 , we recommend you to please contact our Customer Support department via the link or sending a private message via Facebook/Twitter. They will be able to assist you further with your case.

Hey! We see that the payments are pending and we forwarded the matter to our payment department for investigation. They will notify you as soon as we have an update.

Hey! We see our payment department requested further information in order to approve the payment. Please wait 3-5 business days for their review and update via email about the payment status.

Hey there. We see that our support department already advised you about the transaction and our bank department review timeframe :)

Hey there, we can't find your account. We recommend you to please contact our Customer Support department via the link or sending a private message via Facebook/Twitter. They will be able to assist you further with your case.

Hey there. Once the information is provided, it usually takes 3-4 business days for the payment department to go over the information and update you back about the payment approval.

Hey there, the Payoneer Prepaid MasterCard works just like any other MasterCard. The card is accepted at all locations worldwide, wherever MasterCard is accepted electronically. You can use it at any point of sale location to make purchases, whether online or at retail locations. You can also use the Prepaid MasterCard at…

Hey @Dipzgraphix, we see that the Fiverr funding source was already linked to the USD Balance on your Payoneer account. From your USD Balance, you can withdraw funds to your bank account. If you want to actually receive the Fiverr payments on your bank account, you can change your method of payment and update your bank…

Hey @Namus12 , we can see that your account is approved and ready to receive payments.

Hey @mugeesahmed , first step is to know if you already have link a card to your PayPal account and the card was charged by PayPal. In order to use the service, you need first to link a card to your Paypal account. Any debit/credit card should work, it doesn’t have to be a Payoneer card. Paypal will make a charge on your…

Hey @Iwilliams , so we advise you to contact our Support Center or to our social media channels by sending a private message on Facebook or Twitter.

Hey there. The payment is pending cause the address provided by you in the system is incomplete. Please contact our Support Center or to our social media channels by sending a private message on Facebook or Twitter. n the meantime, we appreciate your patience

Hey @Shanaz92 , did you already have link a card to your PayPal account and the card was charged by PayPal? Because of Paypal’s verification process, you must add a card with money on it before attempting to add our bank details, since our bank details are made only to receive payments. (Any debit/credit card should work,…

Hey @muneerbanori15 , we see that the payment issue was already solved with our support team.

Hey @Usman_XJTU, for activate the Global Payment Service on your account, you need to provide a picture from your national ID, passport, or driver's license. Please send your request for Global Payment Service to our Support Center or to our social media channels by sending a private message on Facebook or Twitter.

Usually, it takes 3-5 business days for your approval department to go over the information and reach you back via email :)

You're welcome :)

Hey there. Please enter your Payoneer account and provide a valid and non-expired government-issued photo ID. Acceptable forms of ID include driver's license, passport, or national ID. Once you do it, please contact our Support Center and request for the Global Payment Service details.

Hey @HHShanto , to applying for EUR bank details, you need to receive a certain threshold of payments from Mass payout companies, via Global Payment Service or Request a Payment.

Hey @zaidi , the option to order the card will become automatically available on your online Payoneer account once you have received at least $30 (or the USD equivalent) in valid payments. Please note that payments received via the Make a Payment service, from eWallets, or from IPSPs (Internet Payment Service Providers)…

Hey @naiemofficial , it seems that this account is closed. You will need to contact the Customer Support directly in order to get more information about the status of this account, as we do not have all the tools to assist with such cases here.

Hey @temu , the service is not enabled on your account. Please enter your Payoneer account and provide a better picture of your national ID. You may also provide your passport or driver's license. Once you do it, please contact our Customer Support department via the link - http://paynr.co/1vYn4xt or sending a private…

You're welcome :)

Hey @Techtrucks , we see that our support already advised you about this transfer. If Amazon provides you with any further information, we recommended to contact our Customer Support department via the link - http://paynr.co/1vYn4xt or sending a private message via Facebook/Twitter.

Hey @aguacar. Sure, you can withdrawal from your USD funds to a bank account in PHP :)

Hey there. We see that the payment is being reviewed by our approval department. Our chat support already transferred a request in high priority in order to have an update about it and you should be contacted soon via email. We apologize for the inconvenience.

Hey there, to approve your card we need you to load on your account a valid proof of residence. Acceptable forms of proof of residence are government-issued ID with your name and this address, a copy of a recent bank statement, or a copy of a recent utility bill (within the past 3 months) that has your name and this…

Hey there, we see that our team sent you an email in order to reopen your account, but you didn't reply to the email with the information requested. You can check all applicable account fees once you login to your Payoneer Account and select the "Pricing & Fees" tab located under the "Help" menu. You can also consult all…

Hey @felipechavarro , you can use your Payoneer Account with an online eWallet such as PayPal or Skrill. You can do this by adding a new bank account to your eWallet account and entering your relevant Global Payment Service receiving account details. You can view your Global Payment Service details by logging into your…

Hey there. Requesting payments is subject to eligibility. Please note that you will need to receive a minimum of $5,000 in payments from companies before you can apply for the service. You can receive payments from mass payout companies that pay through Payoneer, or receive payments via the Global payment service. Once you…

Hey there. We can't see any payment on your account. To investigate it, it is always recommended to contact our Customer Support department via the link - http://paynr.co/1vYn4xt or sending a private message via Facebook/Twitter.

Hey there. We can't find your account in our system. We recommended to contact our Customer Support department via the link - http://paynr.co/1vYn4xt on chat, phone call or sending a private message via Facebook/Twitter, so they can assist you in a timely fashion.

Hey there, we see that the payment is being reviewed by our payment department. Generally, the review time is up to 1-3 business days.

Hey there. Currently, you can only transfer USD funds to JazzCash.

Hey there. If you want to switch the method of payment from Appen on your Payoneer account, please reach our Customer Support via the link - http://paynr.co/1vYn4xt via the link or sending a private message via Facebook/Twitter.

Hi @TALHASAFDAR. We checked your account and we can see that our approval department needs a better copy from your ID card. Please enter your Payoneer account and provide the front and backside from your ID card. Once you do it, please contact our Support Center or to our social media channels by sending a private message…

Hi @bilalengineer . We see that your account was not approved because the system shows that you've already an active account under your name. Please note that Payoneer allows only one account per customer. For immediate assistance with it, we recommended to contact Customer Support department. Or you can also contact us…

Hi @talhamuneer01, we can see that your payment is pending because we need more information about your address. Please contact our Customer Support department or sending a private message via Facebook/Twitter.

Great @mehady5644, let us know if you need any help :)

Hi there. It appears that PayPal has restricted your ability to withdraw your funds to your Payoneer account, which, unfortunately, is out of our control. In cases like this, you will need to contact PayPal for alternate payout solutions.

Hi @oali. We see that the documents provided were approved.

Hi, @mehady5644. We see that you provided a better document on the 07th of August. It takes around 3-5 business days for our approval department go over the information and reach you via email.

Hi @yohaniswolde. Did you already link a card to your PayPal account and the card was charged by PayPal? In order to use the service, you need first to link a card to your Paypal account. Any debit/credit card should work, it doesn’t have to be a Payoneer card. Paypal will make a charge on your card. After that, you can go…

Hi @bushraarif76. We advise you to provide exactly the documents requested by our approval department. If you need further assistance, it is always recommended to contact our Customer Support department - http://paynr.co/1vYn4xt via the link or sending a private message via Facebook/Twitter.

Hi @fsrishi. We recommended you to contact our Customer Support department - http://paynr.co/1vYn4xt via the link or sending a private message via Facebook/Twitter in order to check what is happening with your account.

Hi @WellWisher. The account is approved and ready for receiving payments.

Hi @guccimane. Are you trying to add an e-wallet as a bank account? We don't have restrictions to link your e-wallet with your Payoneer account. However, we advise you to check if they have any restrictions. Also please note that each payment is subjected to approval by Payoneer.

Hi @akamal. For that, you will need to provide further information. We recommended to contact our Customer Support department - http://paynr.co/1vYn4xt via the link or sending a private message via Facebook/Twitter.

Hi there. We see that there are issues regarding the bank account, that is why the account was not approved yet. For immediate assistance, it is always recommended to contact our Customer Support department - http://paynr.co/1vYn4xt via the link or sending a private message via Facebook/Twitter.

You're welcome!

Hi there. The minimum amount per payment request is 50. We understand you would like to lower this limit and we have sent your request to the relevant department.

Hi there. The card is expired, that is why you can't withdraw. You need to order a new card via your Payoneer account. If you have any issues while doing it, it is always recommended to contact our Customer Support department - http://paynr.co/1vYn4xt via the link or sending a private message via Facebook/Twitter.

Hi there. Your payment is pending because we need more information about your address. The address provided on your account is incomplete. We recommended to contact our Customer Support department - http://paynr.co/1vYn4xt via the link or sending a private message via Facebook/Twitter for assistance with the payment.

Hi there. Did you already link a card to your PayPal account and the card was charged by PayPal? In order to use the service, you need first to link a card to your Paypal account. Any debit/credit card should work, it doesn’t have to be a Payoneer card. Paypal will make a charge on your card. After that, you can go to your…

Hi there. Did you already link a card to your PayPal account and the card was charged by PayPal? In order to use the service, you need first to link a card to your Paypal account. Any debit/credit card should work, it doesn’t have to be a Payoneer card. Paypal will make a charge on your card. After that, you can go to your…

Hi there. You can check all applicable account fees once you login to your Payoneer Account and select the "Pricing & Fees" tab located under the "Help" menu. You can also consult all our fees in this link - https://www.payoneer.com/about/fees/

Dear @cfe, the live chat option is subject to eligibility and availability. You need to check the available options on your account. Our support is available via chat or email (https://payoneer.custhelp.com/app/Contact_us) by phone at 1-646-658-3695 or via our social media channels by sending a private message on Facebook…

Hi @mkhemel, your account is active and ready to start receiving payments. Any documents you submitted will only go into review once there is activity on the account.

Hi @Bilol, there are open requests on your account. Please enter the Verification Center and provide the requested information.

Hi @amrzenhom, this application was not approved because the system shows that you've already applied for multiple accounts. Please note that Payoneer allows only one account per customer.

Hi @Asimkhan18, we see that there are open requests on your account for documents. So please enter your account and provide it as soon as possible.

Hi @harunchy5, we can see that the funding source from Fiverr is connected only to your card. We advise you to contact our Support Center to get help in order to change the method of payment and the options regarding your card.

Hi @maria220. We see that our support already advised you that the payment received yesterday is under review. You will receive an update through your email.

Hi @mariletepithan. This account application was not approved because the system shows that you've already an active account under your name. Please note that Payoneer allows only one account per customer. Please contact our Support Center or send us a private message via Facebook or Twitter.

Hi @bilalahmad947. We see that the support already sent your case today to our approval department. You should be reached via email in the next few days

Hi there. Did you already link a card to your PayPal account and the card was charged by PayPal? Because of Paypal’s verification process, you must add a card with money on it before attempting to add our bank details, since our bank details are made only to receive payments. (Any debit/credit card should work, it doesn’t…

Hi @Amr_Y. We see that the ID was approved, however the proof of residence. Please read the email sent by our approval department and follow their instructions about the document that we need.

Hi @Neuman. The payment was already loaded.

Hi there. We can see that our team already forward your case to our account department and you will be contacted shortly via email.

Hi @rimv. The payment was approved and should load on the estimated date :)

Hi @Tinae. We can't understand what is your question. Your account is approved and ready to receive payments. For immediate assistance, it is always recommended to contact our Customer Support department - http://paynr.co/1vYn4xt via the link or sending a private message via Facebook/Twitter.

Hi there. Did you already link a card to your PayPal account and the card was charged by PayPal? Because of Paypal’s verification process, you must add a card with money on it before attempting to add our bank details, since our bank details are made only to receive payments. (Any debit/credit card should work, it doesn’t…

Hi there. We can see that the funds already drifted to your card