Talia · Moderator · ✭✭

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Talia
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  • Nissim wrote: We've been alerted to an e-mail phishing attempt sent to some Payoneer account holders, claiming to be from Payoneer. DO NOT reply to this message! For more information on how to prevent phishing and identity theft, read our pos…
  • 39ster wrote: Hello. I sent a ticket LTK529013792096X asking to apply to virtual bank account. Have been with payoneer for about 1.5 years and have had $20-30k loaded in total. Hi Timestamp, I have sent you the questionnaire for …
  • kravik wrote: Talia, is there any update? What has been done to solve our BIG problem? Next payment from Apple will be in about 2 weeks. What service can recommend instead of Payoneer US Payment Service? Hi Kravik, The way the …
  • Vic wrote: Hello is there any update on whats happening with this, I just asked plugrush about it and waiting for response. Last I heard from them was it should be about three weeks and that was a month and a half ago so I don't know whats going…
  • Hi Dipole, If it's been over 6 weeks, which is clearly has been, please contact our support team so they can send you a new card. They will confirm with you that the address we have on record is indeed your shipping address.
  • Hi Ander, Can you please post the payment ID here so I can check for you? Thanks
  • Hi Diyar, Please give that form to your bank so they can trace the payment on their end. The documents we sent you show that we sent the payment to your account.
  • Hi Vic, Thanks for your feedback. While we are looking into doing payment processing in the future, this isn't something we have ever done (collect money from purchases for our users). The purpose of the Payoneer card is to receive payments from …
  • DiegoMax wrote: Thanks for your answer and sorry for my kind of harsh reply before, i was certainly frustrated because of all this. Let's see how this evolves. Thanks. It's absolutely OK - I completely understand your frustration 10…
  • DiegoMax wrote: While I understand your reasoning, this is a seriously unprofessional way to deal with stuff like this. This is MONEY you are dealing with here, and you are not doing it for free. While you claim that it is going to take "a coupl…
  • Hi guys, We are, of course, aware of this issue, and we are working hard to get it resolved. Just to be clear, Apple pays in several different ways and we HAVE been receiving payments from Apple, Inc to the new US Payment Service accounts. We wer…
  • croutisse wrote: Dear Talia! I would like to become a partner as an MLM, and I need some help. Could I ask a hungarian representative? My email adress: [email protected] Best regards. Adam Hi Croutisse! I'm happy you're int…
  • russell wrote: Thank you Talia. Nice smile in your avatar Thanks
  • Brew wrote: Is this really true? If it is then it's good news for me. I already received my Payoneer card thru oDesk, has not yet activated it yet, then I came across some post saying oDesk card holders can't receive any outside payment until th…
  • phpgenin wrote: thanks talia. helpful as usual. i would like to say the same thing about your colleagues. I take upon myself the stupidity for trusting that 28 th will be the day when i'll get my answer and borrowed money from a friend. Now i'll…
  • ikram wrote: dear payoneer My customer send me 900us $ but not show in my account . Please tel me about this problem thanks i am send the email to support but no any answer ticket number: LTK529013063715X Hi Ikram, There are no …
  • russell wrote: Dear Nissim, thank you for your reply. My card was reactivated next day after I called CS, even though I didn't remember the security question. Fast and efficient to charge me for card reactivation. But now, with the password issu…
  • First of all, I am very sorry for your poor experience with our chat. Yes, the 28th is the weekend, and no, our support doesn't always work on Saturdays (I'm not sure if we do today or not - I don't go to the office on Saturdays), but the dates that…
  • phpgenin wrote: i'm waiting for a response for 52 days. so no 2 business week here. plus you(support) told me i'll get an answer on 28th january when, surprise is saturday and you don't work on weekends. Could you please give me your t…
  • taki wrote: hello, Can I load money to my payoneer card from my account bank in Algeria? if that possible, what is the names of this banks? Thank you. Hi Taki, We don't currently offer loading your card through any bank ac…
  • gastor wrote: Unfortunately SWREG doesn't publish direct contacts. They have neither email addresses nor forums. You can try to contact their support teams through Contact form only. But I worked with SWREG many years and I want to keep our c…
  • Hi guys, If the number was wrong, the funds may bounce back. I have passed this on to our payments department so we can place a trace and we will be in touch via email.
  • burn wrote: Can I transfer money from payoneer to local bank account to avoid pricey ATM fees? On the other hand, you can check with your partner that you get paid through and see if they offer our Local Bank Transfer Service, and inst…
  • Hi, YOu can use your card to withdraw funds from any ATM in the world that accepts MasterCard debit cards (including Pakistan) and use it anywhere online and offline that MasterCard is accepted. Once you begin receiving payments from our partners…
  • Hi Marcelo, You can connect your existing card to any of our partners, Plimus includes, to reactivate your card. ClickBank isn't one of our partners, so you can only get paid by them through the US Payment Service (formally VA), but Plimus is def…
  • peterpaul wrote: No i not have 2 accounts Payoneer, i have on my account in freelancer but I want to put Payoneer as a payment method Hi PeterPaul, The first solution that Nissim offered you is the best for you. Log in to your Freel…
  • Hi guys, Here's the updated white list as of today: AirBNB Alamy Inc. Amazon.com Inc. (and its subsidiaries, including CreateSpace, a DBA of On-Demand Publishing, LLC.) AOL Apple Inc. Barnes & Noble Bright Market LLC Digital River I…
  • Hi Ignat, Could you please email our CTO at Yaniv at payoneer.com? He is organizing it. Thanks!
  • Also, please note that the old VA numbers no longer work and have not been active since December 30, as our previous emails and announcements mentioned. Please change your account info on PayPal to your new account info that you can find under My Ac…
  • Hi Hammad, Since we just switched banks as part of the upgrade of the program, we had suspended reviewing new applications for the past few weeks to make sure the transition went well. We just started reviewing applications again, but we are revi…
  • By the way, you can also receive payments from CreateSpace to the VA since it is part of Amazon.
  • GuiGug82 wrote: I have signed up for ACH payments started working for an employer thru Vworker. used paypal at first but it was slow to transfer to my Bank so I decided to try the new kid on the block Payoneer. my question is where is my money…
  • Hi Golam, You can only apply for the VA once you have had at least 3 partner payments over 3 months. You need to first apply for the card through a partner that you plan on working with, and then once they have paid you a few times, you can apply.
  • ChrisN wrote: Filled out your partner form but yet no one calls. Called your support number and was told "someone will reach out"... I'm wondering if I should give up? Nope! Please email me at taliakl at payoneer with your company name…
    in Us.... Comment by Talia January 2012
  • Hi, I'm sorry you weren't contacted. I'm not sure why. I am PMing you now.
  • Hidub Media wrote: Hi Talia, I would have even more happy if your colleagues would have given the interest in my problem as you do. But they have not even tried to do. I'm glad now that someone from Payoneer can understand my problem, and …
  • You can email yaniv at payoneer.com (he's the CTO). Nissim and I don't really know the dates, etc. on this program since it isn't directly related to us just yet, but Yaniv will answer any emails about this.
  • Hidub Media wrote: Ok. I'll be waiting. I'm glad that finally there is someone to able to help me in this issue. I thank you, Talia. Best regards, Marius Daniel Militaru You are very welcome. I promise I am on it. (It's th…
  • sabbirh wrote: Hello Talia, Thanks for your reply. I will be waiting for that good news One important thing. I did not get a mail when you replied on my comment. I think there should be a notifying option so that user can get notified when…
  • elhachemi wrote: hello for every body i am elhachemi sabi from algéria contracor at odesk wanna tell you you r welcomeand i waanaa have to friends around the world for innovation ^__^ Welcome to the Payoneer forums, elhachemi! Happ…
  • Nikola Djokic wrote: I have a Mobile application development company, I am also interested in creating an app for iOS, Android, blackberry. Hi Nikola, That's really cool! We actually have a new in-app SDK and are looking for beta te…
  • EStrickland wrote: Ticket ID: LTK529011799867X When is Live Chat available? And how can I get to it? Live chat is on now, actually. It's from 5 am EST to 5 PM EST, generally speaking, though sometimes we are open longer. You can …
  • Hi Marius, I'm really sorry for you being sent around so much. Indeed, preauthorized transactions are released within 7 business days, and we can only do it ourselves with the official consent of the merchant. however, you really shouldn't have r…
  • EStrickland wrote: I used my Payoneer card recently on Offgamers.com and cancelled the transaction in the pending stage because I forgot to choose MasterCard. Well $119 is missing from my account and Payoneer still haven't replaced it. And ye…
  • zeal wrote: Thanks and no problem. So, for Odesk, If I want to have a virtual bank account, it will cost me 20$/year? It's $20 per year and 2% of whatever you transfer through it, regardless of what partners you have signed up with.
  • ludmagana wrote: i have a question, all vb accounts are "checking accounts" right? not "savings"? thanks I'm almost positive that yes, checking - the original FAQ email you received when you signed up for the VA should have that listed.
  • AlexandraB wrote: My card still has not arrived, and i have decided to ask for a new one. I can do that just by sending a request? Or replying to the last mail i received from Customer Support? Replying to the last email would be best.
  • Joyonto Roy wrote: Wow! this is great. Just waiting for the sdk, but 1 question, which programming languages are supported by the sdk?? Hi! I'm happy you're interested in this program. I'm not exactly sure about the details, but if …
  • Hi everyone, Just reminding you to check your email, the new VA numbers are ready. You can read about it on our blog too: http://bit.ly/rUWLQa
  • Hi, You received an answer yesterday - your payment has been canceled and should be returned to you within a few days.
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