Talia · Moderator · ✭✭

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Talia
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  • Hi Val I passed on your ticket ID to a support manager, you will be contacted soon. Thanks!
  • Hi Cancur, Could you please PM me the ID too? Thanks.
  • bbdo wrote: Hi Talia, Thank you for reply As doing freelance only from time to time, it may take more than three months to collect the 3 payments required from a single partner ( this month I've received 3 payments but from two parteners ) …
  • Probably not - to reactivate it you would need to receive a payment from a partner.
  • agalyn wrote: Hi, I just try to load the personnal card of my friend. We live in different country, me in france, him in moldova. So, is payonner will give the possibilty to pay in € (euro)? or, How can I check the rate exchange between € …
  • AlexandraB wrote: Thank you, i did received an email, and the address issue is resolved. But now i`m asking you, if the card is really lost, and i don`t want to wait for the 30 working days to end since my card was approved, and if i want you t…
  • Mechergui wrote: hi, my friend works for one of your partner and he sad that you provide "International Wire Transfer : $50.00 : Per Transfer : When a transfer is requested" now, do you have international wire transfer service or what?? …
  • val wrote: Thank you David! In case it will be new card - my postal address changed, so I would like to be able to update it before you send it to me (I guess I would but I feel like I'm pain in the ass and trying to minimize that feeling). …
  • Mr.Zet wrote: Hi Talia, Thanks for you time Zet You're welcome. He told me that he's already contacted you.
  • koldovsky wrote: Can you, please, explain, what's wrong with Moneybookers? They run serious company even more advanced in terms of security then PayPal is. Why you are rejecting them? I signed for VA account primary for Monebookers and now I …
  • Yuri wrote: Shutterstock doesn't have ACH transfers. But www.alamy.com has this nice function. Can you work on adding this site to the white list? I used Payoneer VBA to get payments from Alamy and it worked perfectly. Hi Yuri, I do…
  • nevodka wrote: There is no way to withdraw money from Shutterstock to VBA! Only Moneybookers and Paypal! Look at the screenshot from Shutterstock admin panel: [attachment=12:shutterstock.png] http://img.leprosorium.com/1324172 Pleeeasseee, ad…
  • Hi everyone! I just wanted to let y'all know that we have added Barnes & Noble (PubIt) and AOL to the white list for the new Virtual Account, so you can continue to get payments from them as usual. Thanks for your patience!
  • Mr.Zet wrote: Hi Talia, Great news!! I would really like to be able to receive payments from the appstore on my card payoneer. How soon will it be possible? Thanks Hi Mr.Zet! Could you please email our CTO Yaniv: yaniv a…
  • smaglov wrote: Hello Payoneer! My name is Dima and I'm a photographer from Ukraine. Thanks for good service! Thanks, and nice to meet you! What sites do you work with?
  • vj3660 wrote: I saw update about the Card to Card Transfer service.But when I contacted helpdesk they were like its not available for Odesk cards .Why its not available only for ODesk cards as Odesk card holders are the people having oldest acc…
  • smaglov wrote: Hello Talia. Very good news about starting work with Shutterstock LLC. What about other big microstock agency Fotolia? Are you going to work with them? Well, we aren't working with Shutterstock, we're doing our best to a…
  • choukachox wrote: hello ; what about from my Account Blocked : because i receive money from a partners please can i reactive it Hi, I see you spoke with Melissa on live chat and this has been resolved already, correct?
  • spiderman wrote: Hi, I currently having an odesk payoneer card and recently i have got a 2checkout account as well , they are recommended me to get a 2CO payoneer card. What should i do? Should i go and register for another Payoneer card w…
  • sushanta1 wrote: hello, is it possible to change my phone number and email address that is using as my payoneer account username? Yes you can - just log in to My Account - Tools - Edit Profile to change your email address and phone num…
  • Cardoza wrote: Excellent, can you please tell me where exactly you will announce that you finally switched banks completly? I really want to be alert in order to get my Virtual Account as soon as possible Hi Cardoza, We will be up…
  • Of course not, as long as you have already been receiving partner payments :-)
  • Yup, it was full - sorry. Try again :-)
  • JeanP wrote: Hi there, Last week I submitted a proposal to become a business partner with Payoneer. I received the request submitted email but no feedback since. Is there a way to know what is happening, approved or declined? Thank you! …
  • Talia wrote: Since you've already performed the load, it will most likely be on your card by December 20, but no, there isn't a way to expedite it, sorry. I'm pretty sure it's going to load on time.
  • Cardoza wrote: Hello Talia, I don't have yet a VBA, just a few hours ago I heard about this service you bring us. So my question is if you actually accept new requests via Contact Form? or I have to wait until the new Bank is 100% working with P…
  • revdokimov wrote: Is it possible to speedup private loads after they have approved as with partner loads? I loaded my payoneer card from my other card to consolidate funds before travel and it would be nice if it will be loaded by 20 Dec. Re…
  • spiderman wrote: Hey talia, I am amaze your reply speed !! Wondering if my working company have a CS like you will be better than ever I am more now clear with whats the lbt for ... Thanks Regards, Spider Ha, you're welc…
    in Lbt Comment by Talia December 2011
  • I spoke to the support supervisor, and she's having someone answer you now. We can do it for you but you need to know we won't be able to switch it back later. Anyway, you should be emailed soon for verification. :-)
  • Hi SPiderman! The LBT is a great service, but you can't have both the card and the LBT for the same partner. If you would like to switch from the card to LBT, please contact our support team (it also depends on whether or not your partner offers …
    in Lbt Comment by Talia December 2011
  • Hi Tanmoy, The virtual card is only offered to users by partners that elect to have the virtual card. We can't have two separate cards assigned to your account. It's a pretty new feature, so I don't know the exact costs, and of course it woul…
  • It will be, and it shouldn't be a problem after that either. :-)
  • Hi Tanmoy, I think you should be able to switch it back. I will check.
  • You're welcome :-)
  • Tanmoy wrote: I'm too happy to see PayPal, 2CO and Elance there BTW, when you'll provide new account number? I have to update all of my accounts. We will probably be sending out the new account numbers at the beginning of next week. W…
  • sweethunt wrote: Actually i work with MAxbounty who are a partner of yours and i'm expecting a payment from them on my card in the end of this month. So after they pay me i can verify my Paypal account and my cousin can send me money too, right…
  • Hi! It's funny you asked, today someone else asked me, too! I have already spoken to our sales team, but if you could talk to your account manager at Babylon, that could help us move things along as well :-) Also, feel free to have anyone y…
  • sweethunt wrote: Hello, I have a Payoneer card since 3 months and i wanna load it. I have a cousin in UK who wants to send money to it but i have never receive money on it. My question is, can he send me money to it? and if yes can i after ve…
  • Daddy Bit wrote: OK. I'll stir waters in some forums for the case. You should. We have gotten more than one partner signed by their users requesting us.
  • Thanks for the heads up - we definitely are checking, though our system shows that it was sent. We will check again.
  • Hi, This is discussing the threshold, not the payment method. Either way, like we mentioned earlier, we won't be changing the accounts today or anything, we were just giving you advance notice about the change that we will have.
  • Daddy Bit wrote: Hello, Talia! I am a remote contributor to Alamy image stock agency, not an insider. So I do not know personally someone over there. I know who is Alamy CEO (as for August 2011). His name is James West. Here they are http:/…
  • Hi Reamie, What happened is that the payment you received on your card isn't a partner payment, so your card wasn't actually activated. I had our support team activate it for you, though, and it should work properly now.
  • sushanta1 wrote: is it not possible to get master card without street address? As Nissim mentioned, the answer is generally no, but you would have to talk to the payments department. please reply to the ticket you have with them so you…
  • Juan Landa wrote: Thank you so much for your time! I have cuestion, I have read in another places that I need to have 3 payments of your partners that is this true? Because I have money in my card, and I have been woriking very good in this way!…
  • Daddy Bit wrote: Another company that I was paid through US VA was Alamy.com. This is huge international image stock company comparable with Getty Images. Recently they changed their payment policy and canceled selling cheques to photographers…
  • Talia wrote: This is REALLY weird, because we physically double checked both your addresses once you said you didn't get them. We sent by email, not to My Account, though I will ask to have it added there as well. OK, I checked, and WE…
  • mtdna wrote: Like Design House, I too am expecting a large amount at the end of the month. In fact, it is the ONLY means I have of paying my mortgage. I am understandably very nervous about this. Also, I live in Australia and get paid by Barnes …
  • Hi, First of all, I"m sorry that you will have problem with the VA. Most of our users actually won't be shut down, but what I"d like to suggest is that you contact the email address that we listed on the email and let them know what you get payme…
  • Hi, First of all, I"m sorry that you will have problem with the VA. Most of our users actually won't be shut down, but what I"d like to suggest is that you contact the email address that we listed on the email and let them know what you get payme…
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