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Comments
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But it doesnt work... @Leonid_Payoneer Please add some insight
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It does say "Top up starts when cards is activated", kind of worry does that mean after getting new card and activated, thats when cards are loaded?
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Well done payoner, but afrer enabling this future it does not show balance on card still. Kind of worrying but intntion is their
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Yeh settings > payoneer cards Issue got resolved
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I heard something about some sort o top up button. Someone please call and ask. Apparently it will appear in settings > payoneer cards
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Call payoneer on this number and pelase ask them +1-800-251-2521
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On the phone today @LauraPayoneer Can you confirm this please?
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Payoneer keeps making promises but I dont see them fixing it
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Payoneer told me they will fix this by the end of the day and introduce some button that lets you move money from balance to card
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@LauraPayoneer Please kindly respond to our concerns
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They wont tell us that, they wont even explain why every single other wirecard using company fixed this problem within 24 hours after FCA lifted !!!!!! @Leonid_Payoneer @Jesicca_Payoneer @David_Payoneer
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Thats not the same, pockit users see money loaded onto card.. Payoneer not
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Pockit fixed this problem in 1 day Surely payoneer can to
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Your card balance has probably been seperated from your bank balance. Relevant thread and hundreds of complaints here: https://community.payoneer.com/en/discussion/68184/allow-us-to-continue-receiving-payments-via-the-card-until-a-new-one-is-activated#latest
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@Leonid_Payoneer Why are some people having money loaded on their cards but others are not? When will the money be loaded onto card ? Did you hear anything?
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The thread dedicated to the card issue is here, we would like @Leonid_Payoneer to respond please
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Why are they taking so long to fix this, I really do not know or understand, what do you think? Pockit, and Curve fixed card issue in 1 day, same day FCA lifted restrictions. This is beyond slow and ridiculous compared to other industry leaders.
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Someone on here mention that they are fixing by region, they are probably gonna fixing european or north american regions first. Which is discrimination I think.
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Its not 7 days, surely it should not take 7 days to resolve this?
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This is the error message still inside the card, does anyone else get it? "Furthermore, while new funds will continue to be received to your Payoneer currency balance, we’re gradually transitioning to delivering funds to your prepaid card, giving you the full set of card usage options. We will notify you the moment this…
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You got this message on card, I didnt.
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What did you do to transfer balance from funds to card. Also pelase paste message here
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@Leonid_Payoneer Any update about loading balance to prepaid cards?
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@Leonid_Payoneer Please tell us when balance will get moved to prepaid cards. Its currently still in bank balance
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Yes but does your new funds received after 27th June appear on card balance?
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No, money still not loaded onto cards, still on bank balance
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OMG i transferred money between my currencies then found money did not get loaded onto card the original currency had money loaded on card
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Now money got taken of some of my cards
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doesnt work and money is not getting loaded onto card. it got loaded one time. maybe gets loaded once everyday at night
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cant try on atm today but will try online today, groceries online
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Yeh its fixed, will they allow us to order new cards?
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relevant thread about it here: https://community.payoneer.com/en/discussion/68184/allow-us-to-continue-receiving-payments-via-the-card-until-a-new-one-is-activated#latest
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You still cant use bank balance we have to keep up the pressure on payoneer, please keep posting and tell us your stories
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Payoneer card is blocked for new balances you receive
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Some people may starve because of this !
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Lets hope they fix this tommorow
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Call them, contact on twitter, tell your local MP, complain on social media, tell your local newspaper. Anything to bring attention to this matter. Vulnerable people like us have not got some much power and are voices always get ignored so we have only few means to get attention like those.
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Like me, all I have is 1 bank (payoneer) and 1 card (payoneer card), did they not consider us when they make these decisions? Are we just human trash to them not worth consideration?
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Payoneer are liars, they said first money is safe, now they imply they wont let us use cards to truly keep money safe. No honesty with these companies.
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No way will they address the concerns of the little man
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People are desperate
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@LauraPayoneer stop your cookie cutter copy pasting rubbish. People here are suffering. I dont have a second bank account. I need emergency funds via an atm withdrawl but you dont allow this. How am I gonna pay for food, am left in tears just typing and discussing this. Please send this to your senior management to address…
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At least give people the choice. Separating bank balance and card balance would be like a "credit limiting" option, where you reduce or increase it
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@LauraPayoneer can you at least escalate this to the manager
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It gave me error messages when I tried to post comment, they are suppressing us ! I was describing payoneers humanity is colourful terms.
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so you want those of us who cant transfer money to another bank because we dont have another bank to be barred from out funds and starve if we need emergency funds? Thanks to the kindness of other i was able to get food even though i cant access my payoneer money. you guys should feel ashamed !
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Absolutely 100% payoneers fauly. Why are none of the payoneer employess responding to this?
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No you wont be able to select the source, peopel are discussing this exact issue here and payoneer refuse to address it https://community.payoneer.com/en/discussion/68184/allow-us-to-continue-receiving-payments-via-the-card-until-a-new-one-is-activated#latest
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We should have the option of loading the card and taking risk with wirecard, but payoneer told us so many times that theres no risk and funds are safe
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The unbanked like myself and plenty of other people who posted on here cant get bank accounts due to poor credit or monthly fees. So for many payoneer or pocket or one of these other prepaid card bank providers are their only banks they have.
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The money was on your card from before 27th june, thats why you could buy online. Is it correct?
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More complaints I found on this forum about payoneers decision NOT to allow bank balance to be used for card: b345 Member Posts: 9 ✭ June 30 @Leonid_Payoneer Now, your decision NOT to allow us to use the cards (meaning to transfer new funds received into accounts directly into the card like normal) is contrary to what FCA…
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I am in a similiar position. My hmrc payments are in payoneer and I cant wait 5 days to transfer to another bank i dont have I was happy when they announced wirecard issue was fixed but humiliated when my card failed trying to pay for groceries, another person was kind enough to pay my groceries for me and i was struck…
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Maybe the FCA should investigate payoneer?
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More posts of people who are complaining about card I compiled: sarojsthasarojstha Member Posts: 8 ✭ June 29 But when, will they be able to solve this case with in this week? Or at least provide virtual debit card? webdeveloper Member Posts: 10 ✭✭ June 30 Tried 'PrivatBank' ATM in Ukraine, 5 AM, no luck it does not work.…
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Here are some complaints from other users on here which I compiled. I am pretty sure payoneer wont care: mrgoldeneye Member Posts: 4 ✭ June 27 This is really vexing! I'm from Argentina and transferring to my local bank account without using the card is not only expensive but they ask you for paperwork that you don't have…
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did you use your bank balance or you had balance on card already?
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@op I hope so, a lot of people including myself whose only bank is payoneer and needs emergency access to funds, i can only withdraw by bank. i am in the process of forwarding my circumstances with evidence to the BBC. I hope BBC will do a piece about payoneer despite wirecard issues being resolved
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Dont expect mods to reply, they messed up, they are the only company barring people from using their bank balance for cards among the companies that used wirecard
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why does payoneer think its a good idea to disallow usage of payoneer cards even though wirecard and fca said its not ok. before they said money is safe, now they say wont let us use card to keep money safe. doesnt that mean one of the statements is a lie?
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i am kind of desperate and dont know if it will help any. but please tell payoneer on here to do something about it: https://community.payoneer.com/en/discussion/68184/allow-us-to-continue-receiving-payments-via-the-card-until-a-new-one-is-activated#latest
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I live in the uk, my card currency is gbp. I used to be a freelancer.
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> @Trinity said: > (Quote) > Hi mate, > > Sorry that this is so stressful for you. Are the funds on your Payoneer card? Or in the Account section? > > If the funds are on your card you can use them, if not perhaps members here can suggest a way to send and collect funds on the overspill and virtual accounts. Do you know…
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Please listen to my story... I am an autistic person and payoneer is my only bank and I just got money from DWP I need emergency access to my funds and people like ourself can not risk waiting 5 days for transfer to another bank which I dont have. I need money now for grocery and bills. Please allow me to use bank balance…
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Why arent any of the moderators responding here at this crucial time?
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Imagine headline: "Payonner bars customers from withdrawings funds by atm" It seems dubious and dodgy, because thats exactly what it is
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We need emergency access to funds, i dont want to use my children for empathy but if i cant withdraw by atm them by family cant eat for 5 days unless i beg and borrows food. The only bank I have is payoneer.
