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nismah

Hi Please help me There are 4 payments which I did not authorize. I complained many times for them but there is no progress on my complaints. They are asking again and again for the same thing but not moving forward. They are asking for a screenshot of the conversation with the merchant. But I have not made these payments how can I talk to merchant? How to provide screenshot? I have not made those payments that were a fraudulent activity. I even searched on google but couldn't find anything. Then How to contact merchant? How to provide screen short? please help me

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