rosy

Hello This morning I tried to withdraw some cash using my Payoneer card from a local ATM (in Nepal through Himalayan Bank). The amount I tried to withdraw was $100 (USD). Initially it looked like the ATM was about to give me the cash (I could even hear when the ATM was counting the bills), but in the last moment the ATM just stopped and I didn't receive my money. The screen said "Host is busy. Please try again later". But I was worried and checked my Payoneer account and it happens that under my transactions tab, I see that Transaction as an Upcoming one and see this message "HIMALAYAN DILLIBZAR B has placed a temporary hold for the indicated amount. Your card will be charged once the transaction is settled." I couldn't contacted the local bank since it public holiday. I am freaking out. Please help. What am I suppose to do. Will the money will be refunded? Thank you.

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rosy
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