Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
MY BALANCE IS NOT TRANSFERRED TO MY DEBIT CARD
lmartincasanueva
Member Publicaciones: 4 ✭
Hi everyone,
I have funds on my Payoneer account and I just received my prepaid card. However, although these funds are supposed to be transferred automatically, my balance shows 0 and I don't know if this can be done manually.
Can anybody help me? I can't use my money because my balance on my card is 0 and i don't know how to change it.
Thanks very much,
I have funds on my Payoneer account and I just received my prepaid card. However, although these funds are supposed to be transferred automatically, my balance shows 0 and I don't know if this can be done manually.
Can anybody help me? I can't use my money because my balance on my card is 0 and i don't know how to change it.
Thanks very much,
1
Comentarios
-
We are happy to introduce a new card feature: the card top-up control.
This feature allows you to turn on/off the card's top-up, allowing the funds to drift to your card according to your needs.
To set up your card's top-up, please follow these steps:
- Sign-in to your Payoneer online account
- Click on Payoneer cards, under the Settings menu.
- Locate the relevant card you wish to set up, and click on the cogwheel next to "Top-up".
- In the pop-up window turn the top-up on/off by clicking on the toggle.
- Finally, save your changes.
After you set up the top-up feature, please allow time for the funds to drift. This process can take up to 3 hours.
Should you have any questions, please feel free to contact us here
0 -
Hi, thanks for your indications. I have allowed the funds to be topped up by turning it on but although I have funds on my Payoneer account but the balance on my card is zero. Could you please help me? Can I manually transfer balance to my debit card? Thank you0
-
Please login in your account and provide a proof of residence for your shipping address in order to proceed with your request.
Thanks!
0
Categorías
- Todas las Categorías
- 119 Antes de comenzar
- 93 Guía de Uso y Presentaciones
- 3.1K Soporte de la Comunidad
- 235 Preguntas Populares y Tips
- 2.8K Pregúntale a la Comunidad
- 54 Buzón de Sugerencias
- 1.9K Comunidades Locales
- 516 Payoneer en Argentina
- 5 Payoneer en Bolivia
- 42 Payoneer en Centroamérica
- 66 Payoneer en Chile
- 361 Payoneer en Colombia
- 42 Payoneer en Ecuador
- 105 Payoneer en México
- 14 Payoneer en Paraguay
- 76 Payoneer en Perú
- 26 Payoneer en Uruguay
- 603 Payoneer en Venezuela
- 23 Eventos y Novedades Payoneer
- 13 Encuentra un evento o meetup cerca tuyo
- 84 Archivo
- 16 2019 - 2020
- 15 2017 - 2018
- 10 2015 - 2016
- 43 2013 - 2014
- Archive ES