Adam_Payoneer — Payoneer Community

Adam_Payoneer ✭✭✭✭✭✭✭

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Adam_Payoneer
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  • mhamedzerig
    October 16
  • Adamsola
    October 14
  • ahsanmg887
    October 12
    • Adam_Payoneer
      Adam_Payoneer
      Hi,

      If you are unable to locate the payment receiving features in your account, they may have been disabled either due to a long duration of inactivity or a payment you received in the past went against the T&C.

      You need to contact Payoneer support to see if the payment receiving options can be enabled for your account.
    • ahsanmg887
      ahsanmg887
      How to contact with payoneer support?
  • Juliet_cyril
    September 29
    • Adam_Payoneer
      Adam_Payoneer
      Hello Juliet,

      Read the email you received carefully, as it should advise you which account remains active. If you are not certain which account it is, contact support so they can assist you.
  • <a href="/profile/Adam_Payoneer">Adam_Payoneer</a> earned the <a href="https://community.payoneer.com/badge/comment-1000">1000 Comments</a> badge.
    You&rsquo;re practically family.
    October 10
  • MasAlto
    October 9
  • MasAlto
    October 9
  • charlesjmc1705
    October 7
    • Adam_Payoneer
      Adam_Payoneer
      Hi Charles,

      Contact Payoneer and see what information is required. The most common reason to experience such delays as you described is when Payoneer requires additional information from the individual or company account.

      If that is not the issue I suspect, the Payoneer representative will be able to easily clarify this for you in order to get the payment approved and loaded to your account.
  • <a href="/profile/Adam_Payoneer">Adam_Payoneer</a> earned the <a href="https://community.payoneer.com/badge/answer-100">100 Answers</a> badge.
    Admit it, you read Wikipedia in your spare time.
    October 4
  • christopherdan86
    • Adam_Payoneer
      Adam_Payoneer
      Hi Chris, sorry I didn't respond sooner.

      If the option to request credit card payments is not available, you need to contact Payoneer and see if this option can be enabled for you.

      There are various ways to receive payments from your clients, so even if your Billing Service function is not yet enabled, there are additional ways you can approach this. Check out Payoneer's website under the Customer's tab to see additional ways you can connect with clients in order to have the funds processed directly to Payoneer.

      www.Payoneer.com
    • Soskey
      Soskey
      Hi Chris. Please did you gt your problem sorted out. I have the same problem.
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